Client Testimonials
Such a great experience!
Southie location is superior to all of the rest! We had a very difficult experience with the Burlington location and the staff at Southie made our experience so much better!
When we bought class packs for Black Friday, we were told by Burlington that we could use them once the Assembly location reopens. However, it’s still not open, so we decided to try another location. Burlington told us we could not reinstate our packages since they apparently expired without warning. They were not able to help us, and when we asked to escalate this issue, they never called back.
Thank you again to Southie for making all the difference and helping us have a great experience!!
Very relaxing & nice staff!
Clean, beautiful space. Simple and minimalistic, functional, everything is ready to use, self explanatory, very well designed. One suggestion, it would be good to have something on the floor to prevent slipping, as a couple people already slipped and could have had dangerous falls. We put down a towel in our room afterwards.
First timer. Facility was clean and I enjoyed the experience. The employee walked me through the process and gave me tips which was great.
Privacy
Ambience
Alexa helped me out today and she is amazing! I honestly wish I could clone her and hire one.
Always so clean and everyone is so friendly, just a great experience.
Relaxing and recovering experience
Cleanliness
Ease of use
Everything! I had never done a cold plunge before, and what a great experience. Every time I leave there I feel refreshed and energized!
The customer service rep was really nice and helpful to us. We went in knowing exactly how everything works. The privacy was amazing and the area was clean. Will definitely come back.
I thought the staff was friendly and it was a great experience.
Jenny and Chloe were extremely friendly at the Burlington location. They explained everything and me and my partner had a great/relaxing experience. We can’t wait to go back!
Great service, showed me everything very well deff be going back
Relaxing, great service
great staff, clean studio, beauty bar was full, and overall just such a relaxing and rejuvenating experience!!
Clean facilities, relaxing time
Loved it!
I loved the personalization of it. I felt very comfortable. It was very clean and relaxing.
Great experience overall.
I like the fact there is a location next to my work and another location next to my house
And I loved the cold plunge and sauna together in one room, and the vitamin C shower definitely a great plus.
I already have recommended this place to all my coworkers, family, and friends
Staff was very friendly and facilities were clean and top notch!
Clean relaxing and I felt wonderful after my first visit
The experience was great. I feel way better after leaving SweatHauz.
I liked the service I received from Taylor and the breakdown of the features and benefits from the process and its effects on the body
Instructions were easy to follow. Facilities were modern. Staff was friendly and promptly notified me of an opening that popped up.
Something new and I really felt refreshed after
Staff was wonderful. First time with my husband. Everything was very clean. Would go again!
Very clean, super friendly staff, great environment/aesthetics, beautiful rooms, very nice extra amenities (blow dryer, shower caps, hair ties, cold face towels, flavoured water, etc)
Relaxing, Refrrshing, and Good.