based on 1244 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is very friendly and takes excellent care of our pups.
Kind, friendly, and knowledgeable staff members. I always feel comfortable sending my dog there.
i love that even after a year everyone still remembered Taco and if they didn't they didn't show it. He absolutely loves coming to daycare and even with all his energy they seem to love him too. Its a great feeling to be able to drop him off and honestly not worry. If he needs a bath or trim he can get it right there. Full Service Dog paradise at an affordable price.
Great staff! Friendly and great with the pups!
Your business is kept clean from what I can see of it, and the people are nice. So far I've only used you three times just to get my dog some exercise and socialization with other dogs. The first time I was checking in by video and was pleased the staff person in the room was interacting very nicely and consistently with all the dogs, however I did not see her encouraging them to play at all. No toys available, just the plastic boxes to stand on and a few beds to sit on. Otherwise the dogs were all just standing and following her around. This last time I checked the video probably 10-12 times and did not see the staff member interacting with them at all. She was quick to clean up messes but otherwise not doing anything. I have used other daycares for my previous dogs and they had balls and other rubber type toys for them to play with and staff would throw them around to encourage interaction.
I will use you again if necessary when I can't take the dog with me somewhere, but it will not be my first choice.
Thank you for taking the time to share your feedback. We truly appreciate you noting our cleanliness and friendly team, and we’re glad your pup has been able to get exercise and socialization with us.
I’d like to address your concern about toys and staff interaction. We do use toys in our playgroups when it’s appropriate. Every playgroup is a little different, and we adjust the use of toys depending on the dogs in the room. Some dogs can become possessive over balls or other toys, which can lead to tension, so we remove them when needed to prevent conflicts and keep everyone safe. Safety is always our top priority.
That said, our team should absolutely be actively supervising and engaging with the dogs throughout the day — not just cleaning up. We will be reviewing your feedback with our staff to ensure we’re maintaining the level of interaction and enrichment our clients expect.
We appreciate your honesty and the opportunity to improve. We hope to provide an even better experience for you and your pup in the future.
Everyone is always friendly, and Livvi always gets so excited seeing everyone, which means she loves it there!
Love the video feature and my dogs are always so happy to
Go play!
Dogtopia Columbus Downtown will be my go to place for Doggie Daycare when I travel to Columbus, Ohio. They were very accommodating with drop off and pickup times, and Nilla loved everyone on the staff. They took excellent care of her and she came home tired and happy.
I travel a lot and when there is a Dogtopia nearby I bring Nilla because I know she will be well taken care of.
Independently owned but operated under the same philosophy and they treat your pet like family.
I highly recommend this location for your fur baby.
Friendly clean and timely!
Very friendly sraff
Hello, I Love everything about Dogtopia Shadow Lake of Papillion?
I totally feel comfortable and trust the Team with my Dog every time she is dropped off for a day of exercise and fun with her friends. They are simply the Best - you can go on about your day knowing your dog is treated well, in a safe loved environment. Knowing such Great Trusted Services are available for your dog to go to Doggie Daycare - Spa and Boarding is truly Awesome and so Appreciated! Thanks First name removed
Staff was very nice.
we also liked how we were able to check in on the camera to see how he was doing
Everyone is so nice and accommodating
The last few times my pup visited the facility it has been smelling bad there. More recently when I brought my pup home he smelled like the odor from the facility. If this continues, we will seek to take him to the newly opened doggy daycare within our community. Really like the staff but the smell is becoming a turnoff.
The way they welcome the dogs. Our dog runs to greet the employees. Luke is almost seven he has been going to Dogtopia at least four years. He’s always been so happy to go. We have never had one single issue in those four years and that goes for Luke too!! I highly recommend Dogtopia if you want your dog well cared for without any worries!!!!
The staff are very friendly, easy to work with and I truly believe they love my pup. I feel confident leaving her in their care.
Wonderful staff, clean environment, puppy loves it, too!
Love being able to watch my pups while away via the cameras. It’s nice to be able to check in and see them having a great time. I also love that they are well cared for in a climate controlled environment. Although I miss my pups while traveling, I know they are safe and well cared for at Dogtopia of Viera!
Easy to schedule online. The staff is kind and remembers our dog's name. The webcams are a nice touch to be able to watch what is going on there. It is cute how they take photos and keep us updated on what our dog is up to at daycare.
your incredible staff.
Knowledgeable and friendly staff, who get to know the dogs. Responsive to requests and always accommodating.
Great Staff, clean, very attentive to the fur babies and an all around great place.
Charged me the wrong price for half a day
They're always nice when we come in and they take care of my dog
Quinn, Abigail and the whole team are amazing. they love Tucker like they love their own dog, and it shows. My dog LOVES Dogtopia and I know that he will be treated with love and care and compassion when he is in your care.
My dog enjoys going. He is the indicator. Loves all the employees.
My dog comes home smelling like dog poop. :-D
The care for the dogs. The staff and management are amazing. You know the staff LOVES their clientele.
Jackie is an amazing grooming and person. The rest of the staff I've encountered have been incredibly friendly and helpful.
The staff is very nice and treat Walter with care - they are great!