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Customer Testimonials
Great online experience transitioned to an equally great pick up.
Easy to navigate
After struggling with a cheaper amazon bike my 4 year old took to the Precaliber 16 like a duck to water. Night and day difference!
Easy to ship to store
I was thrilled with my used Trek Domane. It was packaged beautifully, and looked brand new. You can tell they take pride in getting these gently used bikes ready for the next owner.
Website looks kind of shady, different from other ecommerce sites. Nevertheless, the experience was efficient and satisfying.
Products came quickly, as described, and ready to hit the road.
Site was easy to use.
FAIRLY EASY TO FIND PRODUCT
My bicycle was shipped quickly and trek kept good communication along the way! I had questions about the features of two specific models and was given direct and helpful info from the online support folks as well!
Had it delivered to my trec dealer who assembled and then will sell my old ride
Great products and service.
The sleek style a nice look, a comfortable ride. Besides the only thing I own are Trek Bikes, been riding them for the last 20 years.
Easy and quick parts ordering
I purchased these Advert Mountain Shoes as a replacement for a previous pair of Averts and they are excellent. With the closeout sale I could not pass on the opportunity to purchase these. I had them sent to my local dealer and they arrived as scheduled.
Always friendly service!!
Quality, knowledge and friendly personality of the sales team.
Easy to order, chat worked very well when I had questions
Ease of finding information
website easily navigated, convenient pickup of the order at my local bike shop
I found a helmet to fit me properly and it has the new technology I was looking for.
Easy ordering process!
I really like the new tires. You might consider upgrading the photo of the tires in the web site. I like what I received much better than the web picture.
good pair of gloves like the free ship.
Great bike for an even better price!
Love the sales specials and fast shipping!
I do like when I have a coupon for a purchase.
Ease of ordering. Also being able to pick up my order at my local bike shop at no extra shipping charge!
Helpful, friendly, knowledgeable staff - great experience.
I am thrilled with my Red Barn bike. It looks amazing and is just what I've been wanting for an upgrade.
I love trek - very easy to use website and reliable