Customer Testimonials

Great sale price for name brand shoes.

I've had my bike for about 2 months now, and it's done very very well. I didn't realize how much I was struggling in those headwinds! I love the fact that it looks just like a normal bike so people don't give me odd looks going down the trail. The mileage has been a wonderful, I can definitely use it for long rides. The mileage registered on the bike itself is the mileage you can have when you need it. So if you're on the flats you won't use your mileage, but when you go up hills or you're caught in a headwind that's when you'll use the registered mileage. I've gone 55 miles at a time and not used 50% of my battery. Outstanding!

Easy to find what I want. My order came quickly.

Everyone had been very helpful. They asked questions to get a feel for what i wanted/needed and worked to make sure I got it.

My new bicycle was ready with the accessories installed when promised. Thank you.

My order for apparel was cancelled because the item was out of stock, but John McAllister was able to help me find one available in another store out of state and have them ship it to their store, for me to purchase it

I appreciate free shipping, and good prices on your clearance items. I also feel confident that I'm going to get good quality when I purchase from Trek.

Easy to order, good communication, arrived on time

Great communications, excellent products, and decent shipping.

Good selection of merchandise, quality merchandise, fast delivery, excellent customer service from Kayla and crew at Trek Fort Collins.

Good price on the jersey. I like that if there were any problems with the fit I could return it with no problems.

Customer service was awesome
Friendly staff

Love the townie bike

Everything delivered as expected. Regular updates on shipping status.

All in all a good, strait forward experience.

Easy ordering great price

The experience is easy. Have all the info needed to make an informed purchase decision.

My first Trek bike was a 1978 412 with CroMo Ishawata tubes. My second one was a Domane AL4 Gen 4 I just bought a few months ago. Sorry it took so long to upgrade, but y'all are my ONLY brand!!!

Very fast shipping and item exactly as described!! Very happy with my purchase!

Nice atmosphere, very good service and dependable.

Had some questions, called, customer service was great. Ken Last name removed

I like the ease of ordering and promptness. Quality of bike is excellent. Dependable.

Great product, great price, great service.

Excellent service--Trent handled a warranty situation with ease and go everything taken care of with a fast turnaround. Pleasure visiting the shop.

Delivery was very quick. I ordered on Wednesday and my bike arrived Friday morning. The bike was packed so there was no damage even though there were a few small holes in the outer box. Assembly was much easier than I expected. The hard parts of assembly were already done. Having all the tools included was a great help. I definitely did not have any torque wrenchs. Following the instruction book was generally easy although there were times I was a little confused until I realized I needed to skip some steps to get to the proper instructions for my model. Not a big deal. All in all a good experience.

Your site is easy to navigate. The service is prompt and you keep the consumer well informed on how the order is progressing.

Been riding my Trek 2500 for 25 years. Reliable, light, a smooth ride.

Excellent value.

Love all of the bikes I own. Every family member has a trek bike. Great product.

I ve been extremely happy with trek this is my second marlin I have purchased my first being a marlin 6 purchased in 2018 for myself and the newest being the 5 that I purchased for my mom currently we have 3 Marlins in our family all running strong maintenance has been easy and anything we have needed help with our local dealer has been great with (Trek West Phoenix, Arizona) i would definitely recommend them to any one looking to buy a bike.