Customer Testimonials

Fast and got what I needed. My knees and feet feel so much better!

I had no experience with choosing an adult bike but I knew Trek was a quality brand. I was purchasing the bike for my adult daughter who has a 2 year old to ride with her, so it was important that she would be able to mount and dismount quickly and easily. When I looked at the Trek website, the bike I thought would be perfect for her was on the front page. The specs were clear and what I didn't understand was thoroughly explained when i clicked another topic within the site. The purchase was effortless, including a list of dealers to choose to pick up my bike after assembly. It was all a rewarding experience.

Order was incorrect but were able to get the right order out right away. Trek has helped support youth cycling which is very important to me.

Love Trek bikes and the service department at South Lamar is top notch!

Ordering online was a smooth process. The bike is great. Trek prices are a little steep.

Great service

I like how you can find the right style of bike, determine your size, and a brief synopsis of each style.

Customer service was unbelievable. Product quality is amazing.

The quality of the bikes and the service I received at Wolverton’s is second to none

Amazing experience. Ordered a new Trek 5 Marlin, they set it up and delivered to the house and did a walk through.

Team at rats cycle was incredible

No problems with my order. Arrived quickly and it good condition.

Extremely fast shipping to Hawaii.

Quality and value of item.
Easy order with option to deliver to local store without shipping fee.

Great Service

Customer support was super helpful. Josh was able to help me make the best decision I could make. When Trek didn’t have the part I needed, he pointed me in the right direction to find it.

Was a great experience. Love my new bike and feel I can stop in any time with a question or just to say hullo.

Getting parts to service my kids bike

Good price, shipped fast.

Always great service and selection. Great team at the store.

Free shipping and returns. Quality merchandise.

Was able to easily find what I was looking for and quickly.

It felt very human, and it got my issue addressed!

Easy to find what I’m looking for. Decent prices.

Great! easy to find things, quick shipping. comparable pricing to other websites.

It was as it worked

This is a great one-stop shop for Trek and Bontrager products, both online and in stores.

I Love everything about the Trek brand (the design, quality as well as my experiences with my purchases.); because of that love and trust in the product, I repeat ... I'm a Loyal Fan of the Trek brand!!

The website itself could use some software improvements.

I love my Trek Checkpoint! I purchased in late spring and have ridden over 600 miles. I’ve ridden on trails around Sparta and also on the Katy trail in Missouri. Love riding!

Great service appreciate it