Customer Testimonials

Great experience buying. My salesman,Giovanni washelpful and patient with me

The customer service is outstanding. The shipping and packaging is outstanding. I know that when I order something, I get emails with tracking numbers and everything arrives fully intact with a return label, which I have never had to use. I highly recommend Trek Online.

Online shopping experience was great. Bike arrived at shop and was professionally assembled.

Excellent service - would highly recommend and buy from again.

Friendly and easy.

I bought a gift for my Dad and he loves it!

Fast shipping

Excellent bike helmet for the price.

Great bike, Great service...in two cities! Thank you.

It was easy to find the size I needed and the helmet came quickly.

Well made, functional, and durable bikes and gear!

Friendly staff quick turnaround time! Give them all a raise

Quality gear at a great price!

The product was what it was supposed to be. I picked a pair of shoes on clearance, so it was a great deal. I met the free shipping threshold, if I remember correctly it was due to a threshold. The shoes were a great fit and feel like they will last a long time. They arrived promptly. I love being able to buy direct from Trek rather than dealing with a popular online seller. I wanted a bright color (I don't understand why the vast majority of road-bike shoes are black). I was able to find a better selection and I spent less than I would have if I would have bought shoes from the A word.

Knowledgeable staff and fast shipping.

I have had no trouble receiving my orders! I love my SL-6 GEN 8 wireless shammo 105 group set. I love the fact that I can order the parts from you and have them delivered to my choice of locations (the bike shop or home) and I can choose the shipping cost!

I choose Trek not because they are the best but because the quality is consistent.

Very satisfied with my shopping experience, very quick to ship love my trek bikes

Consistency and deliver what it was expected on time

High quality helmet shipped rapidly. Online helmet size guide was accurate and easy to follow.

I love my bike. Had it for three years now. The go Townie has opened a whole new world for me. I ride everywhere.

Value for price

It was incredibly easy to order online and the support from the local Boulder store was incredible.

Great service! Great products! Great company! Hard to beat!

Fairly easy from start to finish.

1.The overall quality of the bike from frame to gears, wheels, tires and brakes.
2.The ease of ordering online and prompt delivery.

Will definitely buy from Trek again,

The bikes came perfectly packed and ready to go. They are excellent bikes and didn't require much of anything to get going. The tools provided aren't just throw away junk and were useful.

So were talking about the Electra Townie step over 7 speed ,flat black, Tall frame I recently bought. just talking about the assembly of it ,every thing is fitted well together. The geometry of is a good fit for me over 70yrs. old. Oh , and most important I recently found out the alum frame is manufactured in Hamburg Germany ! And most of it as well . So now i'm waiting for my Hamburg Germany sticker to display proudly. I am impressed with the whole Electra line of bikes. Way to go Benno Banziger.

Very helpful in deciding a new bike for my needs!

Your online tech found the correct part the I needed to raise my handlebar.