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Customer Testimonials
It is always a pleasure to visit trek wilmington
Very Personable and positive. Sue spent alot of time with me when I was exploring a potential new bike. She sent me quotes for me to review. She was not pushy as I was not ready to buy that day. I will def go back to test ride some options.
Good product choice, very easy to do online shopping and very quick shipping.
Clear and informative information thst is relative to my interests.
Great bike, and for an occasional rider, pre-owned is a great option
Nice people and good service
Quick shipping
Did have a little trouble placing the order that I was needing correctly. They did reach out and made everything right. Very happy!
Nice location, professional staff and trusted brand
Had parts I needed, shipping included in purchase
Very easy to order, we received it quickly and the product was high quality.
Great customer service, great communication during and after an online purchase and fast delivery!
Was very satisfied with my experience,,quick and fair price
Local store wasn't selectable for delivery
The southlake store exhibited excellent customer service, spending the time with me to ensure I purchased the optimal size bike. All of the employees of the south lake store were excellent in both expertise and assistance.
Very knowledgeable with products and services offered.
Good ship timing and if you have questions not only do they answer but also take time to give you info with diagram that even helped even more...Also reply to a email is actually super fast....THANKS TO THE TREK FAMILY...I'll DEFFF will be ordering more for them just because of all the reasons I stated...
Brittany, Quinn and Jude are the best. They always take care of what I need!
Quick efficient and talked with someone to help me pick the right seat.
Ordered a Garmin Tacx Flux 2 Trainer, and it was shipped to my local bike shop. They assembled the trainer with the proper adapter and spacers for my bike, a 2020 Trek Domane SL5. I had them install a new cassette on my bike, and use the old cassette on the trainer. When I picked it up, he demonstrated how to put the bike on the trainer - excellent experience.
Went into the shop and tried on sizes to ensure I ordered the right one. Ordered online and it was quick and came easily.
Fast service, easy returns.
Great price on close out bike. Quick delivery gut assembly to my local bike shop. Great communications every step of the way to show progress of shipment. All in all…A+.
Discount price. :)
Ease of use. In store pick up
fast shipping and item as as described
Quality bikes and parts
i wanted to upgrade my trek 4500 with a new seat and pro grips. they fit and work really good. the bike works great.
It was very smooth process.
Fast and easy with options of delivery or pick up at a dealer.