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Customer Testimonials
Have a great inventory and service and parts.
Nate was amazing! Such a huge help giving advice and helping us purchase the right bike for our son. Will always shop at Trek!
Awesome. Service and quality is top notch.
Pricing and delivery were great!
Simple, straightforward option
I found the item that I wanted and it was on sale. I also like being able to pick it up at the local bike shop to avoid shipping charges.
It was easy enough to order online and pick up at thr Trek Arlinton store since I needed to go there anyway. Biking shorts were on sale
Great price & quick delivery!!!
They try to understand my riding goals and suggest appropriate products.
Ready to work with online. Very good dealer support.
Great product and great service!
I had to order some touch up paint for my road bike. Prompt and knowledgeable service. You guys and gals are great.
Fast and easy
Fine products at a reasonable price and you have excellent customer support. Love shopping at my local Trek store.
Like the Trek/Bontrager products. Easy to shop online. Only complaint is that they discontinue tires that I have used for years and have to find replacements and then go through the process again when they discontinue the replacement tires I found.
Got what I needed, when I needed it. Thanks Trek Encinitas!
I ordered a used Domane+ SLR Pro eRoad Bike from the Trek website. It had only 1 mile on it and just a minor blemish on the paint and still was heavily discounted! It arrived in only a few days and was boxed up securely with padding in all the right places. It came 80% assembled (including the rear wheel, brakes, cables and drivetrain) with clear instructions and the few necessary tools to put the bike together in about 1.5 hours from start to finish and was perfectly tuned up as is! It was so well thought out. I could not have been more pleased with the experience.
Victor C.
Santa Rosa Valley, CA
Everything was great
Very simple process to view models and purchase the perfect bike. I have been purchasing trek bikes sn e the late 80’s. Multiple generations now. Love to buy bikes for presents.
The size and quality of the squeeze water bottle is amazing!
Trek EMTB allows older riders to get out and enjoy the great outdoors. Bike performs great and is easy to switch between modes. Bike was shipped well packaged, with all tools to assemble, and good instructions.
Ease of locating small parts from drawings and placing an order.
Everything was just fine
The whole experience was easy.
Everything! from the customer service, speedy delivery, products, etc.
Extremely helpful people. You-re dealing with a person, not a bot.
Excellent price on the wheel and got it fast
The website is easy to navigate. The online ordering is straightforward and returns are super easy.
Great price, easy to order and pick up from the local store, with free shipping
I ordered suspension bearings. They arrived fast and were lower price the Enduro Bearing