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Customer Testimonials
Great tires
Always A+ service, awesome products (especially the bikes!) and top tier product support. Love you guys.
I ordered a axile bearing assembly for my old Trek bike. The bearings were shot. After installing the new kit the bike glides nicely down the road.
Kayla and the Team at Fort Collins Trek are awesome. Love my 2 bikes!
Trek bikes and accessories are high quality and the company has great service.
bike packaging and speed of delivery
I like the quality of its construction and reliability.
Easy to navigate
Good selection and reasonable prices, especially sale priced clothing and gear. “Ship to store” option saves more money because there’s no shipping cost added to the order. Also a good research tool for bikes to view different models and options before going to the store to do test rides
Easy to order and if shipped to store it’s free
Best mini pump.
Great thanks. Just a what I needed
Good website, very good store (North Star Sports, Burlington, VT). I like that I can have items shipped to the store for pick-up.
Great service. Excellent LBS. Only complaint is Ride Club algorism for climbing is only crediting 45% actual climb altitude.
Fast response and quick delivery
The product and communication
Great customer service
Odometer came fast, product description could have been better. The odometer I ordered only works on certain newer Trek bikes and needs an additional part to work. Not obvious to me or my husband when we looked at it online.
I had a great experience ordering through trekbikes.com. I found exactly the product I was looking for and it was delivered to my nearest trek bike store within a day.
The staff is top notch
Fast shipping, questions I had were answered by calling in to Trek
It got here fast and in good condition. The bike was set up properly and only needed small adjustments right out of the box.
It was a great experience! I bought two great jackets on sale and picked them up at the store for free! Wore one today on a 30-mile ride; it was a perfect light jacket for this weather!
Good value bicycles for the cost of what you get.
Realitively light weight for a medium priced bike, good components and fit/finish. Trek does need to offer more colors for their medium to lower priced bicycles.
The staff are always welcoming and helpful. I love visiting the store because it feel like part of a community.
Great people there!
Quality of the build exceeded my expectations.
Bike arrived in great condition.
Extremely happy with the purchase.
We love our trek bikes. This purchase was puck for the garmin adapter. It should have come with the screws as well.
Ships fast and works great!!
Got what I needed and saved on shipping by picking up items at my local Scheels store. There is a disconnected with the order numbers between Scheels and Trek. Had to go back and forth, literally in the store between customer service and the bike service desk to get my items. Otherwise, it was a great experieince and the products (Take a Look mirror adaptor and frame pack) were top notch.