based on 3462 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Many top products with expert help in the sizing and selection process
The staff assistance was superb. Super helpful.
Outstanding, personal customer service!
Shoes that fit the way they are supposed to. Associates that are extremely well trained. Always happy with our purchases.
After a failed attempt to buy a good pair of walking shoes online a friend recommended I come to Fleet Feet for a foot scan to find the right pair of shoes. Andrew was amazing. He was very patient and answered all my questions and help me find the right shoe and even recommended an insole. It’s only been 2 days with my new shoes but I am able to walk my 2.5-3 miles with no pain in my feet, back or hips! I will definitely be back when I need a new pair.
I received excellent service from the sales associate I worked with. I supinate and have neuropathy and he helped me find the perfect shoes. I love that you provide foot scans and a walking assessment. I also appreciate the great shoes selection. Thanks!
Great service, comfortable shoes!
Knowledgeable sales people who spend all the time it takes to find the right shoe.
I love my Hokas and that is where I buy them. The staff is always very helpful .
Sales team seems very thorough and is nice. There is a wide selection of shoes to choose from
I visited my first Fleet Feet store this week and loved the experience. Tons of great options. Friendly and knowledgeable staff. I bought one pair in store and one pair online. Online shipping was super fast! Great experience! I’ll definitely be back!
Staff was very attentive, knowledgeable, and helpful.
Great CS. Very knowledgeable & got me fitted with perfect shoe. I will be back.
Y’all’s shoes have changed my life -Martina Nunez
Excellent customer service
Informed and experienced runners who help my high school age runners get the right equipment to help them run consistently and avoid injury.
Friendliness and quality
Measuring your feet and thorough analysis also the personal attention, knowledge and professionalism of the sales associate
Great sales person that helped us get the right shoe. Great product too!
She was very helpful, friendly and knowledgeable
Professional, knowledgeable, helpful, and friendly staff
The scan of my feet was really interesting and the staff very knowledgeable
The employees are very knowledgeable, professional, and courteous. I feel they truly want to understand then meet my running needs.
The employee went out of his way and was able to find the shoes that we needed at another store so we could just pay and go pick them up.
Thank you,
I appreciate the time the folks at Fleet Feet take to help find the right shoes. There isn't any pressure and the staff is very knowledgable. Prices are competitive and students receive a discount. Plus, the rewards do add up! I recommend Fleet Feet to anyone who asks me about where to buy running shoes.
Your associate was well trained, friendly, and willing to help. It was a very enjoyable experience!
The proper sizing of my feet. The way they fit.
Friendly and helpful informative.
Great selection, knowledgeable staff, and the gait analysis is super helpful.
Nice, friendly folks that seem knowledgeable, and good products.