based on 11353 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Oofoes
Fleet Feet is the place to go for expert fitting and advice!
The service was fantastic the sized my feet , made recomendations for my lifestyle and my shoes feel great
Was adjustable and fast.
Sales associate was marginally helpful. I ended up returning the size 8 for a 7.5. I've purchased a lot of running shoes over the years and she didn't ask to see my old shoes or check the space between my big toe and tip of shoe.
Great service and I am always 100% satisfied with the help from the store.
The help I received from the young lady was fantastic and completed my search for new shoes much faster than anticipated
The service was impeccable. We were in and out quickly - but while feeling very taken care of. Very impressed and will be back.
Amazing and very nice group of employees working in this store.
The Fresno Fleet store has the best staff and great selection.
Great customer service . Friendly and knowledgeable
Excellent products, amazing service!
You did well. I’ve already told a few people about my experience.
I never had tennis shoe to make my feet feel this good
I like the service from your fitters. They want to help you get a great fit and comfort.
Quick efficient and knowledgeable. He was willing to spend the extra time even after the store closed to ensure I had the right shoe. I’m so grateful to have proper shoes that fit and don’t hurt my big extra wide plantar fasciitis crazy feet.
He was extremely knowledgeable, helpful and nice.
Friendly, knowledgeable, helpful service with no pressure and quality products.
I always buy my running shoes at this store. Great quality and great service.
The staff member who assisted me was very very versed in your products and was very
personable. She suggested a shoe I would never had thought of and it has worked out well.
I have some issues with my right foot, I explain to them what I need and because they are
specialized in looking for the right shoe for your feet, it always have a happy ending, and
a better walk in my shoes. I think it's because they've seen it all, and that's a good thing.
The experience of the fit
Knowledge of the associate and variety of shoes
The service is wonderful they truly aim to please!
Friendly staff, the personnel fitting, help finding what I was looking for.
Your products are excellent quality, as expected. Your customer service exceeded all expectations, especially from Catherine at the Stuart store.
Very friendly and professional service.
Answers questions and informed us of all possible offers of shoes that would be good fits and styles for our feet.
Tom and Johan were both very helpful and knowledgeable
Helpful staff.
Personalization and brand of shoes