based on 2484 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service
The customer service, the sales rep
The young man who waited on us seemed very helpful and knowledgeable however the recommendations I was sold for two different types of inserts did not help withy foot pain. I feel like I spent a lot of money expecting better results than I've had from other stores/inserts but that didn't seem to be the case.
Your salesperson was great! I am not a runner, but my son started cross country. The salesperson was so helpful!
I love the customer service! The employees listen to what you are needing shoes for then make great suggestions!
Service and size selection.
Great service
A wide range of merchandise and friendly, knowledgeable staff who treat all of their customers with respect.
The young lady that helped us was very sweet, helpful, & made sure we had the correct track spikes for my daughter. My only complaint is that we didn't receive all of the spikes for her shoes. We only had half. I called after getting home from purchasing them & she apologized, but said that's how they were sent to them & they didn't have any extra.
Fabulous products and impeccable, personalized service.
Quick attention, the shoe fit methodology, shoe selection.
Individualized attention. Knowledgeable l
You are my go to store now!
I walked in- had a new scan and the sales associate nailed the shoe I needed immediately to help me walk with out pain again.
The service and help at Fleet Feet Roseville is outstanding. I appreciate the time the staff takes to help me find the right pair of shoes.
My husband and I wanted to make sure that we had appropriate walking shoes for a trip to Ireland. We had been advised (by a Wake Forest Baptist Health PA) that Fleet Feet did a great job of measuring and evaluating our feet and what would work well for us. John, at the Clemmons store, was very knowledgeable and helpful. He found the perfect shoes for us, and we are very grateful to John and Fleet Feet!
measuring and customer service
The employee was very knowledgeable in my needs and foot problems, and addressed it with the well needed product specified to my exact problems and needs.
Thanks
A bigger selection of womens track shoes with spikes
Helpful
The salesperson was very polite and helpful which helped in selecting my shoe. He viewed prior purchases of mine to get the newest version of running shoe which worked last time.
The service has always been above and beyond. My husband and I are always recommending HOKAs in particular to friends and others that we casually meet, they ask how we like our HOKAs. And, of course, we recommend your store.
Great range and proper fit.
Everything!
Staff is well trained and we always get great athletic shoes!
This was my first visit to Fleet Feet and it was great experience. Connor took a great deal of time helping me find the best fitting shoe. I appreciate his time and patience. I will coming back for my next pair.
Very knowledgeable salesperson! Comfortable shoe with insert!
Very professional and the team knows how to apply the knowledge gathered from your tech tools. I got exactly the pair of shoes that I needed. Thank you.
Wonderful service - can’t tell you about shoes yet because they haven’t arrived!
Excellent service