based on 6319 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No suggestion for improvement I have always had a great experience at your store.
Great, knowledgeable staff. Extremely helpful. Great products.
Great variety
Great services
Love the 60 day return policy, I recently bought shoes which felt great walking, but hurt my feet running in them Thanks for the good customer service
I purchased a gift, redeemed my rewards and tried on shoes. Assistance was outstanding.
Knowledgeable sales associates. No pressure shopping.
Friendly and helpful
Very thorough, kind and patient. Always great service and First name removed did a great job.
Personal attention
Absolutely wonderful! I learned so much about my feet and what I could do in order to better my performance as an athlete! Great customer service, I found out a was wearing a whole shoe size below what I needed to and was able to find shoes that not only support my feet but will last for a long time! Much appreciated!!
We had excellent service in fitting a 13 year-old granddaughter with the perfect shoe. She is so happy!
I liked that I had shoes picked that would be best for me based on the scans of my feet and my walking pattern!
Great service and shoes.
I received great personal care from Alexis. I love the shoes she helped me find!
I love that the staff doesn't rush you and makes sure you get the right fit!
Knowledge, friendly, and professional!
Knowledge and helpful staff. Excellent selection.
Great service !!
The detail you were able to provide regarding my feet…shape, size, what I needed…
By using the machine.
Addison, was great! Very knowledgeable and easy to work with.
I liked that someone took the time to explain the process and offer several options and not push most expensive shoes.
Accurate measurements, knowledge of individual brand characteristics.
Cam at the Greensboro store was AWESOME! I’m not the easiest guy to help buy shoes!! He brought out 10 pairs that I requested and was willing to share info and his opinion of them all. I settled on a pair of Hoka.
Take a bow Cam! Job well done brother.
Friendly attentive staff.
Love everything about the whole process!!
Amazing service
My sales associate, Gabe, was great. Walked me through all the scans and measurements, explained everything to me, and then gave me a range of options. I feel like I got an incredible amount of service, and a complete analysis of my feet and stride, in about 20 minutes. I left excited about my new shoes, and that has 100% never happened to me before.
Feet measuring system.
First time using products so will need to get back to you on that. The services at the store was "outstanding" Cassie was VERY informative and patient. I had my three choices and she worked with me on trying all three and getting the right size. Super customer service from Cassie.
Dennis was great , recommended a great sneaker for walking /workouts.
Personalized help!