based on 2886 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I loved the way Ann took the time to get a proper fit on a pair of Karhu shoes. She was very patient and professional.
The great customer service and recommendations
Knowledgeable and helpful salespeople
the help was great and the product i wanted was easy to access. pluse you don't have 2 thousand items to look through.
Owen (Brentwood, TN) was very knowledgeable and helpful. The foot scans are an amazing technology. I was born with club feet and my daughter has had chronic ankle injuries so I wish the orthopaedic would’ve suggested your store years ago!
Lidia = Queen
Fleet Feet = best shoe store ever
Everyone was very helpful. My wife & I both got new Roka shoes-best tennis shoes we’ve ever owned.
I have enjoyed your shoes for many years. The employees are very kind and personable. They give the customer their full attention while buying.
Customer Service is top notch.
I appreciated the personal attention when deciding upon the right shoe for me. We have all had the overwhelming experience of picking out a pair of shoes in a store, alone, only to regret the purchase later. The technology used by trained professionals at Fleet Feet sets this store apart from all others.
The sales associate was very informative and helpful throughout the process.
Very personable shopping experience. Thank you for that.
The person I dealt with was very professional, gave good advice, and found me the perfect shoes for my requirements.
I was very pleased that the store associate Mike took the time with my husband and pointed out things about his feet that he didn’t know and the shoes that were recommended fit him perfectly and his knees don’t hurt like they did before the new shoes! I also have a pair with an arch support in them that I bought last fall and I have been very happy with my shoes!! I think you have a winning product!!!!
I really liked how the sales associate took the time to properly measure and fit my daughter’s running shoes.
The foot measuring, the point and $ off, the staff
The staff is friendly & they want to help you choose the right shoe that performs the best to your activity!
Good shoe selection and very good customer service.
Variety of shoes, level of knowledge on each product, courteous, professional, great staff from bottom to top.
helpful and knowledgeable employees to help fit comfortable sneakers!
Anne was extremely helpful and professional in helping me find a shoe that was comfortable and fit my needs. Love your return policy as well. Thank you!!!
Sneakers are great fit and services were fantastic, knowledge associates, professional, and accurate. Kudos to Tyler. Thank you
That a random show isn’t picked but one that will help my feet the most
Each rep seems to know their stuff and wiling to help
Superior attention to the customer with the foot imagining, stride analysis, and subsequent shoe recommendations and options. Definitely quite a few steps ahead of any other shoe store!
My wife and I each just bought a pair of ON running shoes, the most comfortable we have ever had. Service was great in identifying best model for us
Tony was EXTREMELY knowledgeable and helpful. Great Customer Service! Thank you
You guys are always kind and helpful. I've been shopping here for years.
Employees are great. Very friendly. I could buy my shoes anywhere, but at the Fleet Feet near my house, everyone is very helpful.
Great knowledgeable staff, good selection