based on 433 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The people that take care of the clients know the products that they sell and they make good recommendations based on the client's needs.
Excellent customer service
The employees were super friendly and helpful. The shoe that me and my wife purchased fill like we walking on clouds.
Everything!
I liked the foot/gait analysis.
Knowledgeable staff and personal attention. Great loyalty program.
It was a great experience! I’ve never been to a store with full service like that, and now needless to say I’m hooked!
Friendly team, good selection.
Monroe was very thorough and helpful. He even put socks and shoes on for me. This was my first time going through this process and I feel it worked well. All three pairs I tried on felt good. I ended up buying Hoka Bondi. Thank you!
Very professional, unhurried help in choosing the correct shoe.
Service was awesome! Products are great!
50% off Ofos
Friendly employees
I was impressed how thorough Vanessa was and how patient. I had hurt toes on both feet running into chair legs and so had a hard time trying on shoes. As I will have surgery on one foot next week I was trying to buy one of the shoes my doctor had recommended and I did find one and the Superfeet to go with . So I really appreciated her help and patience.
I was treated very professionally during my visit. I was fitted and walked out with very comfortable shoes. I am very pleased with my experience at Fleet Feet
Good selection, knowledgeable staff
The selection was awesome but i need the salesperson to be more specific on product knowledge and be able to more definitively compare the shoes i was trying on. For as many miles and months that i'll have these shoes, the information conveyed was just a touch above average. I found myself comparing the shoes i purchased with the shoes i didn't to see if i made the right choice
Everyone was very courteous and very helpful. I used the product before and liked it, so I would definitely buy it again
Yes I do like
Your product is wonderful.
Awesome experience. Kellie was fantastic, listened to my concerns and was extremely knowledgeable. Never felt pressured and was able to find a great pair of shoes. Recommended to both family and friends.
I am so glad i was able to find in my neighborhood…instead of amazon!
OFFOS are great and so was your service
Thank you
Very helpful and informative, excellent customer service!
I liked everything about the product and service. The sales person was knowledgeable understanding of our needs!
Service was great with staff very familiar with all the sneakers
Tracy was great and took the time to get me in the proper shoes.
Range of sizes is great. I wear 10.5 womens, which is VERY hard to find in most stores, yet I have quite a few options at fleet feet. I felt very comfortable and not pressured at all during my recent shoe shopping experience. definitely would recommend
Great personal customer service and very good variety of brands and styles to choose from!
Great service experience! He was kind, informative and patient. Gave me a thorough explanation of all the “bits and pieces”! I was so happy that there were shoes in my size. Overall a really awesome experience! Thank you!
Great service
Great service