based on 1379 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I loved my experience at fleet feet but not all my friends can afford the cost of the high quality shoes.
Very personalized!
The sales assistant was very helpful We had a difficult request and she found an option for us. First time for us and will be back.
Great products and amazing service every time I visit.
The rep was kind and patient. Lots of options.
I appreciate the experienced and excellent sales people who are passionate about running and know their products / shoe recommendations extremely well! We had amazing help getting fitted with 2 pairs of running shoes from DAN at the BURBANK store.
Great service and understanding of my needs.
Large selection
The Fleet Feet experience was 10/10. Staff was incredibly knowledgeable and approachable - which made me excited to run and feel a part of the community from day 1. Have already sung praises to my friends who are also getting into running.
Fantastic product!
The 3D model to measure feet features is a must for everyone. Super happy to find the appropriate inserts that fit the arch issues for a reasonable price.
My sales associate was prompt to offer help, took me through a foot/stride analysis, offered several options based on the results and was mindful of my budget. I tried several shoes by running several strides outdoors and decided on a pair.
Everything
The service and attention that Jeff O provided to my daughter was amazing. I was impressed with the amount of time he spent with us to ensure she was properly fitted for track season. Thank you to Jeff O for his customer focus, especially on a busy Saturday afternoon.
Personalized help & friendliness of staff. Even when they were super busy they made sure everyone was taken care of.
Attentive staff, listened to your needs, likes, dislikes.
Help me ensure shoes I am trying on fit my foot properly. I didn't get any feedback as to how the shoe should fit/feel for running a half marathon.
I li
amazing service. Great system to scan your feet and indicate what shoes would be best for you
Outstanding service!!! They provide one-on-one consultation. We spent about 30 minutes evaluating my foot, posture, gait, etc. to identify several shoe options and then found the perfect match.
The scanning machine made my shoe size 2 sizes smaller. I normally wear a 9.5 and it said my feet were 7.5. There were not many color options in the shoes brands I like but this may just be that the supply was sold before I got there.
Good quality
Excellent service
I knew what shoe I wanted when I came in but decided to try on a few before making my final decision. The girl who helped me seemed annoyed that I kept asking for another shoe or size.
I thought that was her job?
Service, selection
Everyone in the store is very knowledgable about shoes and what you're using the shoes for. I have always appreciated their great customer service!
Knowledgeable staff & solid products
Very time I visit everyone seems knowledgeable and so welcoming
Willingness to work with me to find the right shoe
Service was great. I was greeted upon entering and within 2 minutes an associate was checking on me asking how could they help me. She was very knowledgeable about the shoes and helped me to make a decision based upon my plantar fasciitis.
Lower your prices