Fleet Feet
310 East Main Street Suite 200
Carrboro
NC 27510
United States

Average rating: 9.8 out of 10 based on 12726 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 1, 2023 — Rated 10 out of 10 by lora negrete Fleet Feet
What do you like about our products and services?

Every time I walk into the store I feel at home! The staff is SO encouraging and patient!! I truly love the whole experience!! Thank you for helping me find MY favorite shoe!!

Report a concern   June 1, 2023 — Rated 10 out of 10 by L.C. Fleet Feet
What do you like about our products and services?

Service was fast and helpful! we got just what we needed!

Report a concern   June 1, 2023 — Rated 10 out of 10 by A.R. Fleet Feet
What do you like about our products and services?

Customer service

Report a concern   June 1, 2023 — Rated 10 out of 10 by G.S. Fleet Feet
What do you like about our products and services?

Very friendly people.

Report a concern   June 1, 2023 — Rated 10 out of 10 by P.S. Fleet Feet
What do you like about our products and services?

Everyone was very welcoming!

Report a concern   June 1, 2023 — Rated 10 out of 10 by M.J.W. Fleet Feet
What do you like about our products and services?

I was really impressed with the entire approach at fleet feet. It was comfortable, loved the technology and the education provided by the Customer service agent. I believe her name was McKinley (sorry if I am off a little)
She was very kind, helpful and took time to educate me on what she was doing. As a professional in the consumer experience space and brand activation, I was thoroughly impressed by the experience at Fleet Feet. Well done and I love my new shoes and insoles.

Report a concern   June 1, 2023 — Rated 10 out of 10 by B.T. Fleet Feet
What do you like about our products and services?

Excellent service! Spend over an hour with me and was very imformative and helpful. Shoes are comfortable. A good variety of product

Report a concern   June 1, 2023 — Rated 10 out of 10 by C.F. Fleet Feet
What do you like about our products and services?

The associate that helped me was very patient while I selected shoes, she gave me many options and suggestions,

Report a concern   June 1, 2023 — Rated 10 out of 10 by S.S. Fleet Feet
What do you like about our products and services?

Your customer service is excellent!
The person who helped me was very knowledgeable about tennis shoes.

Report a concern   June 1, 2023 — Rated 10 out of 10 by Roger Redding Fleet Feet
What do you like about our products and services?

great quality and excellent service!

Report a concern   June 1, 2023 — Rated 10 out of 10 by J.F. Fleet Feet
What do you like about our products and services?

Very knowledgeable staff.

Report a concern   June 1, 2023 — Rated 10 out of 10 by S.W. Fleet Feet
What do you like about our products and services?

Knowledge staff, array of products and try out time

Report a concern   June 1, 2023 — Rated 10 out of 10 by Dawn Diss Fleet Feet
What do you like about our products and services?

I came in last minute, before a trip, needing good walking shoes with good arch supports. The time and knowledge that was shared with me was not unnoticed. Thank you Fleet Feet for comfy feet!

Report a concern   June 1, 2023 — Rated 10 out of 10 by R.M. Fleet Feet
What do you like about our products and services?

Have already recommended to a ton of people. Very positive experience.

Report a concern   June 1, 2023 — Rated 10 out of 10 by B.W. Fleet Feet
What do you like about our products and services?

Quality products and helpful, knowledgeable, patient staff. Hagen was great in helping my mother purchase 2 pairs of shoes. Thank you!!

Report a concern   June 1, 2023 — Rated 10 out of 10 by Amber Morton Fleet Feet
What do you like about our products and services?

I experienced informative, thorough but to too detailed, and kind service

Report a concern   June 1, 2023 — Rated 10 out of 10 by M.S. Fleet Feet
What do you like about our products and services?

The walking repair to my feet.

Report a concern   June 1, 2023 — Rated 10 out of 10 by Lori Gicewicz Fleet Feet
What do you like about our products and services?

Friendly, knowledgeable staff

Report a concern   June 1, 2023 — Rated 9 out of 10 by J.L. Fleet Feet (Run On)
What do you like about our products and services?

They work for me

Report a concern   June 1, 2023 — Rated 10 out of 10 by R.V. Fleet Feet
What do you like about our products and services?

selection & people

Report a concern   June 1, 2023 — Rated 10 out of 10 by Isabela Cuesta Fleet Feet
What do you like about our products and services?

The service. Caleb ( Representative) was very helpful with us. We were looking for running shoes for xcountry practice and racing. He explained differences, how to reduce feet discomfort and injury - in running.

Report a concern   June 1, 2023 — Rated 10 out of 10 by Terence Busmire Fleet Feet
What do you like about our products and services?

Friendly, enthusiastic, and expert Customer Service. Laurie at the Oro Valley store made us feel welcome, and treated us like we were the only Customers in the store. The normally arduous task of selecting a new pair of shoes was made easy and enjoyable. My Wife and I will definitely be repeat customers!

Report a concern   June 1, 2023 — Rated 10 out of 10 by P.B. Fleet Feet
What do you like about our products and services?

Every thing!!great customer service and great product!

Report a concern   June 1, 2023 — Rated 10 out of 10 by T.C. Fleet Feet
What do you like about our products and services?

Great customer service. Staff is very knowledgeable and helpful. Carries numerous brands of running/walking shoes and accessories.

Report a concern   May 31, 2023 — Rated 10 out of 10 by S.D. Fleet Feet
What do you like about our products and services?

Staff are extremely knowledgeable and were very friendly and welcoming. High quality products and my experience finding the right shoes was a breeze!

Report a concern   May 31, 2023 — Rated 10 out of 10 by S.D. Fleet Feet Chicago
What do you like about our products and services?

Very friendly and helpful staff. Bought new shoes with the help of Megan. I'll be back again soon!

Report a concern   May 31, 2023 — Rated 10 out of 10 by J.D. Fleet Feet
What do you like about our products and services?

Great service

Report a concern   May 31, 2023 — Rated 10 out of 10 by C.G. Fleet Feet
What do you like about our products and services?

The people that take care of the clients know the products that they sell and they make good recommendations based on the client's needs.

Report a concern   May 31, 2023 — Rated 10 out of 10 by R.P. Fleet Feet
What do you like about our products and services?

Excellent customer service

Report a concern   May 31, 2023 — Rated 10 out of 10 by Keith Bratton Fleet Feet
What do you like about our products and services?

The employees were super friendly and helpful. The shoe that me and my wife purchased fill like we walking on clouds.


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