12726 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was fast and helpful! we got just what we needed!
Customer service
Very friendly people.
Everyone was very welcoming!
I was really impressed with the entire approach at fleet feet. It was comfortable, loved the technology and the education provided by the Customer service agent. I believe her name was McKinley (sorry if I am off a little)
She was very kind, helpful and took time to educate me on what she was doing. As a professional in the consumer experience space and brand activation, I was thoroughly impressed by the experience at Fleet Feet. Well done and I love my new shoes and insoles.
Excellent service! Spend over an hour with me and was very imformative and helpful. Shoes are comfortable. A good variety of product
The associate that helped me was very patient while I selected shoes, she gave me many options and suggestions,
Your customer service is excellent!
The person who helped me was very knowledgeable about tennis shoes.
great quality and excellent service!
Very knowledgeable staff.
Knowledge staff, array of products and try out time
I came in last minute, before a trip, needing good walking shoes with good arch supports. The time and knowledge that was shared with me was not unnoticed. Thank you Fleet Feet for comfy feet!
Have already recommended to a ton of people. Very positive experience.
Quality products and helpful, knowledgeable, patient staff. Hagen was great in helping my mother purchase 2 pairs of shoes. Thank you!!
I experienced informative, thorough but to too detailed, and kind service
The walking repair to my feet.
Friendly, knowledgeable staff
They work for me
selection & people
The service. Caleb ( Representative) was very helpful with us. We were looking for running shoes for xcountry practice and racing. He explained differences, how to reduce feet discomfort and injury - in running.
Friendly, enthusiastic, and expert Customer Service. Laurie at the Oro Valley store made us feel welcome, and treated us like we were the only Customers in the store. The normally arduous task of selecting a new pair of shoes was made easy and enjoyable. My Wife and I will definitely be repeat customers!
Every thing!!great customer service and great product!
Great customer service. Staff is very knowledgeable and helpful. Carries numerous brands of running/walking shoes and accessories.
Staff are extremely knowledgeable and were very friendly and welcoming. High quality products and my experience finding the right shoes was a breeze!
Very friendly and helpful staff. Bought new shoes with the help of Megan. I'll be back again soon!
Great service
The people that take care of the clients know the products that they sell and they make good recommendations based on the client's needs.
Excellent customer service
The employees were super friendly and helpful. The shoe that me and my wife purchased fill like we walking on clouds.
Every time I walk into the store I feel at home! The staff is SO encouraging and patient!! I truly love the whole experience!! Thank you for helping me find MY favorite shoe!!