based on 471 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and knowledgeable staff. Diversity of products, clean environment.
Andy was amazing! He helped me find the most comfortable running shoes. He had the best attitude and was a genuine person. Fleet feet is lucky to have such a great owner.
Julie Johnson was great! She spent a good deal of time with me and was very patient and helpful with a number of questions and issues. I've been a customer for years and always keep coming back because I know I'll receive good service and good products.
David Last name removed
Everyone who has ever helped us has been friendly, knowledgeable, patient and dedicated to getting the best possible fit in a shoe. I will not buy running shoes anywhere else.
I was grateful for the care and attention given by both Michael and Jay in helping with finding the correct shoe. They listened to the several problems I have and tried to accommodate me with a good solution
Great specialized help with the best shoes and inserts!
Customer service was excellent. Will return the next time shoes are needed.
Like was great. Informative and very helpful. Happy with the fit and style. Only wish there were more options in colors.
Customer service is always top notch!
Great staff—helpful and friendly. Great product selection.I always earn bonus awards and they offer change for the parking meter fairies! Pricing is competitive with online so why not support a locally owned business?!!
Good shoes and knowledgeable people
We had a great time picking out new shoes. Tracy was so knowledgeable, and she explained why certain shoes were better for my foot type. I didn't feel rushed at all, and I'm very happy with the shoes I finally brought home. I will be bringing my husband in to find him shoes that will help his feet feel better. .
Personal attention & advice
Great customer service!
Lilly was INCREDIBLY helpful. Super patient, and kind. It made for a really great experience.
Fleet Feet offers the best shoes for plantar fasciitis and special needs. Sales people are wonderful ~ friendly and skilled!
Good range of unique shoes not found in other stores
Great friendly service and great products.
Salya was a great listener and found great shoes for us
Great service. Can't beat it anywhere.
Individual attention and expertise.
Friendly service. jasmine was great!
Customer Service
Kind helpful employees.
Very helpful and friendly staff
Had a great inventory so they had what I was looking for.
Great customer service.
Very good selection on Hokas. Employees are very knowledgeable and friendly.
Great customer service!