based on 15757 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employee that helped me was very nice and knowledgeable. My whole experience was fast but I felt like I was listened to. We did the foot analysis and then she brought me 3 pairs to choose from. It was a very good experience!
These shoes sure put a smile on my husband's face . These shoes are wonderful. Helped his feet so much
Regardless of which Fleet Feet store I go to the staff is helpful and knowledgeable. Sometimes my style of shoe is available in limited colors and they always offer to order for me. My Brooks Glycerin 20's are about the only shoe I wear anymore.
Getting fitted was the best thing I did. Game changer.
Service was very good. It is to early to evaluate the shoes since I procured them on 6/21.
thanks.
Sales person was vary helpful and found me the right shoes quickly.
One on one attention to ensure correct fit, etc. Large selection of shoes in store.
Friendly customer service.
You have good products and the clearance section has reasonable prices.
It’s not the products but the knowledgeable and friendly staff that sets Fleet Feet well above similar stores.
Jane Goode is great! I ONLY buy from Fleet Feet! Started coming there in 2010.
Foot scan
Reggie was our advisor at the store in Roseville, CA. He was great. Patient and knowledgeable.
ON are the most comfortable shoes I’ve ever had!
Employees have been friendly and knowledgeable about the shoes.
Highly recommended.
It’s personalized and everyone that works. There is so nice.
I liked that my foot was fitted. I needed a change in size that I wouldn’t have realized on my own.
I very much appreciate the staff's knowledge of products. The key to fitting the shoe to activity and individuals feet👍
Very professional. Needed to return items bought. It was not a problem.
Employees were very helpful and personable
I have difficult feet to fit. Doug helped right away in helping solving the problem. I even had choices in shoes that fit!! I'm very grateful and hope to be back walking some distances again soon. Thank you.
The sales person was kind and knowledgeable. He did not rush me in making my decision.
Very knowledgeable and friendly staff. My favorite is they WILL NOT sell you a pair of shoes that don't fit. My top two shoe of all time. Have already recommended to others. Jen was kind and patient. Most of all she listened to me and picked up on things to get me the best pair(s) of shoes!
Excellent products like in many other stores.
But the difference is definitely the services : The employees knowledge, their suggestions, the time ( no rush) given to customers to make a choice ….
The best sport store.
Please do not share my name. Thank you.
Everyone is so kind and really listens to what customers say. They truly are dedicated to helping their customers and offering wonderful service.
Isaiah provided help to us in choose cloud shoes.
Great customer service! Associate was very knowledgeable and helped me find the perfect shoes/ inserts.
Quality products with knowledgeable staff
Very informative, knew their shoes and which ones were best for my feet. Outstanding service.
You always have several choices in the shoes we are looking for. Your staff members have so much patience as we try several pairs out looking for just the right shoe. This is the only place we shop for our athletic shoes.