based on 608 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is always helpful
Great service and advice on proper shoes to meet our needs!
Exceptional consultation
Great sales staff at this location
David did a wonderful job helping me find the right size and type of shoe. He took time to measure and explain the right options for my feet and provided several in stock options for my consideration. Once I had decided on the best shoe, he arranged their purchase quickly and researched options for me in other colors that I could order, which I did. I am very happy with the service, selection and support.
Great selection and knowledgeable staff
I appreciate the time spent to help me find a shoe that suits the activities I engage in, walking, aerobics etc.
They are great. The associates were super helpful
My salesperson Abby was awesome. She was very patient and made sure I had the correct shoe for me. No pressure to buy made the experience very enjoyable. I will definitely be shopping there again!
I loved the friendly, helpful, knowledgeable service Dillon provided.
Abee was absolutely great! She provided thorough service, was very patient, answered all my questions, had good knowledge and was very patient. Helped me try three separate shoes until I was able to find the one that worked for me. Thank you so much for your good customer service!
VERY helpful personnel at the store to recommend new styles/brands because my Saucony Hurricane was discontinued after 23 years; detailed approach using data from foot scan and feedback from me. I can’t wait for my next run in an awesome new pair of running shoes!
Lauri helped me out and she was super nice and knowledgeable about running and the different types of shoes that would benefit my feet especially since I’m new to running. I’d definitely recommend anyone to come here! Excellence service! (:
Shoes…and the helpful and courteous service. Mindy was great!
Products are top notch and the customer service is the best. The team is always great at explaining things to my son and helping find the right shoe for him.
The staff was very knowledgeable and helpful!
The sales rep was personable and informative about the foot scan. He provided me with multiple pairs of shoes to explore and made sure I was comfortable with my choice.
You have the footwear I need with a knowledgeable staff.
Attentive & friendly perdonnel
Bryan was the associate who assisted me with my recent purchase at Fleet Feet. He could not have been nicer or more knowledgeable about your shoes! I'm trying to be responsible about where products are manufactured and he provided that information for each of the shoes I tried. He is an asset to your store.
Excellent customer service.
Everything from the initial scan to the several recommendations on footwear was top notch.
The sales person listened to my foot problems and concerns. Brought out 3 pairs of different brand sneakers for me to try on. Also tried some with insoles but just didn’t feel as comfortable with the insoles. And best of all she wasn’t pushy!! Best money spent and will definitely go back!!
Good service
Great service!
Knowledgeable sales associates!
Service was excellent, personable, knowledgeable, professional. I couldn't have asked for better service. I really like the Cloudgo walking shoes I purchased in Black. I usually wear 8m, but I got the 8w and they actually fit perfectly and are so comfortable to walk in. I was immediately greeted when I walked in and taken care right away. I tried two different styles of walking shoes, and walked out with the perfect pair. Thank you!
The staff was very knowledgeable and friendly! She made several suggestions on shoes and insoles, and consulted with other employees when she was unsure of an answer. I had a great experience! The shoes I bought appear to be what I was looking for and very comfortable!
Very professional, did a great job of explaining everything. I loved my experience got new shoes and my joints, feet and back are so happy.
Liked the scanner and ability to get me fitted quickly.