based on 4892 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Anna was amazing. She was friendly, knowledgeable and patient. I will definitely recommend and be back.
the very nice man who helped me was very attentive
Great customer service and enjoyed the foot scanner.
The custom fit and one on one assistance
Very knowledgeable and friendly staff.
Variety. Higher quality brands.
Ease of purchase. Friendly,, helpful, knowledgeable staff.
Very knowledgeable employees.
I loved the service of the fitting and the selection. It reminded me of an old shoe store where you had a person wait on you and tell you what size you needed and brought you options to choose from. Thank you for that service
Nice friendly sales associates and good merchandise selection.
I like the personal service and knowledge of the associates of each shoe fitting. They never act put out to try on more than one shoe. Everybody is always willing to help!
First time I was truly fitted for a shoe! Customer service at its best!
Thank you for your kind service, You have been always very helpful.
I will see you soon
The salespeople were very helpful and the scan of your feet is awesome to see and helps with understanding what type of shoe and inserts are best for you.
1. The employees have many suggestions to help make the shoes comfortable.
2. The employees are friendly and cheerful.
3. The Return Policy allows me to shop with confidence that I won’t waste my money on shoes I can never wear. I need to walk in shoes to know if they will be comfortable.
I really appreciate and enjoy being able to go to a specialized store where one can try on several different pairs of shoes AND have skilled knowledgeable staff to properly fit and guide people. Well done!
The young lady who assisted me with my purchase was very professional, attentive to what I was saying, and a wonderful person to talk with. She helped me with all my needs and I picked out a great pair of shoes. I will come back and buy my shoes there.
Knowledge of staff
Great shoes and good service!
Beat costumer service
Very helpful in purchasing my sneakers.
An absolutely unbelievable experience. We were referred here by our cross country coach and I just expected to come in and get some shoes but it was an entire experience. From scanning my sons feet to explaining ever element of each shoe. Even let him try each pair on and run outside. Sam was so passionate and kind. I will never go anywhere else for running shoes.
I was amazed by the amount of knowledge the sales person had about the shoes he was recommending for me. I had a specific request and he was able to find shows that met my needs. I also appreciated the foot scan and the level of detail that it gave me.
Good salespeople, patient and the products were at a competitive price
Liked the clerk that helped me.
Liked the checking of both feet to see what you need.
There was a choice of brands to choose from.--Also wide old feet.
I enjoyed my shopping experience at your store. Your associate was very attentive and explained the process of the foot measurement and offer a variety of sneakers to try one.I will be back!! Thank you again
Your 2 employees when I visited were calm & caring in the face of multitude of customers. They were professional, knowledgeable & acknowledged those whi were waiting.
Great service from the young lady who assisted me!
Friendly and helpful staff. He made shopping for the right shoe so easy!!