based on 1249 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
personalized fittings
I like the Rewards program.
I like your technology to analyze my feet and recommend the right shoes. Plus, my shoe salesman was very knowledgeable and helpful.
The staff really listens to what I need. Also they are very knowledgeable about what Simone needs to run.
The foot and gait evaluation and personalized service. The sales associate found me the most comfortable shoes I have ever had in my 68 years of life.
Quality products, good sales, knowledgeable staff.
I feel like I’m getting the best possible shoe for my foot from people who really care.
The service was exceptional! The saleswoman really cared to make sure I had the best shoe to fit my needs.
Knowledge and nice
I appreciated George taking time to make sure I had purchased the shoes I needed for my mobility. This is why I like coming to the Loveland location. The sales associates take time to listen to their customers so that shoes fit properly.
I like the sales rep knows about the products.
Customer service was excellent. They gave me valuable information about the importance of a proper fit for shoes. I liked the actually measurement being given of my feet. They helped me find a proper fitting sneaker and recovery slide. They also showed me how to properly adjust the sneakers I was already wearing so they fit me right and didn't hurt my feet. I will continue to go back in for all my future purchases and tell my husband and friends about the wonderful service and products. Thank you!
I had great experience!
I like that when I come in, they analyze my gait and watch how each pair of shoes fits with me specifically.
One on one customer service
Good quality & very comfortable
The way you measured my feet and pressure points
Good customer service and return pokicy
Excellent service. Knowledgeable, patient, listened well.
I have very bad feet. My Doctor sent me to Feet Fleet. The people at my Feet Fleet are very helpful. They fit you to the right shoe and the right size for your foot problem, and after each new pair of shoes you receive an award! Can't ask for anything else but that!!
You have what I need to keep up with my running lifestyle
Outstanding staff - very knowledgeable and super friendly.
The way you measure the feet and find the shoes that are perfect for you. The friendly people who take their time with you. I going to have my granddaughter from Cincinnati come and have her feet measured.
Wonderful, patient and expert service from Alex, who took the time to get me in the right shoes to address my specific issues. Impressed with the technology that diagnoses a customer’s feet!
Great service
Working with Jeff was an incredibly personal and pleasant experience. I learned more about my feet that day than I ever thought possible!
Excellent customer service! I personally received great service and also observed the service others were getting was also top notch.
The employees are knowledgeable about the product and take the time to find out what you need and answer questions. They are willing to show you all the options that y ought benefit from. Always friendly and helpful.
Great customer service
Great service!