based on 5460 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
William was very knowledgeable and helped me find the perfect shoes for my broken toe. Awesome customer service.
Everything!
Associates are friendly, helpful and informative.
Everything! The associates are very hospitable, the service is outstanding, the products are of great quality, and the free volumental makes the whole experience worth it! I bought a pair of Ikoni Karhu, and I am in love with them! I strongly recommend FleetFeet!!! 👟🏃♀️❤️
Experience was great the person who helped me was very knowledgeable
all was fine
Good product. Great staff. Very educated
Quick stop for all my running needs. I prefer buying in person instead of online.
The foot imaging software is really impressive. The associate was very good at recommending good shoes. My daughter is enjoying her new shoes and has said they are very comfortable for her runs.
Great shoes and very helpful people
Service and product are great
the sales person was very patience with us, I will come back very soon for another pair of shoes.
The guy who helped me was really knowledgeable and respectful.
After struggling with being able to walk due to a foot injury I was thrilled to find a shoe that I could walk in. As my recovery continued, your shoe inserts helped me to progress to nearly no pain at all. My initial experience was through a scheduled appointment. I have never had such personal assistance and I’m from a generation that remembers shoe stores that gave personal assistance. I learned so many things about my feet that I didn’t even learn from my podiatrist. I can’t recommend your products enough. I always thought that the expensive name brands were the good shoes. I have sense learned that I was just paying for a name not quality. Not something designed to support my foot, knees, hips and spine.
The service is just amazing! The staff is always so helpful.
I was impressed with the quality of customer service, and the product selection.
I wanted to try a pair of Hoka Transport for size but this store doesn't have any in stock. As a matter of fact, the sales associate has never heard of this shoe. But he does have knowledge of other shoes. I bought a pair of Brooks Glcerin 20 for my wife. She loves it.
Staff very helpful and informative. Would definitely recommend.
The service was great. The associate was very knowledgeable and patient. I wore my now Oncloudgo today and they look and feel great! My feet were comfortable all day and my ankles didn't swell.
individualized attention for comfort and stability for my feet, friendly environment
My husband and I found our fitting very useful and both of our shoes are great! We will be back for another pair soon!
Shoes fit well, great customer service!
Staff is knowledgeable and very helpful.
I've been using Fleet Feet products for years.
Detailed information on my feet in order to understand and help make decision on shoes. Quality, comfort of shoes.
Always love the Fleet Feet team, whether in Syracuse NY or Raleigh NC. Great group
I felt very comfortable, and I was so thankful for the help that I had to find the right shoes that I needed. There is a lot of places that say they do this and I do not.
Knowledgeable people providing good service and advise in a very considerate way.
Friendly and helpful service! Excellent shoes!!
You have the best staff! And the best shoe options!