based on 836 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality of the products. The knowledge of the staff about the products and asking the right questions to insure the product works for the customer. Feel very comfortable with the staff.
Great selection of running shoes and other running gear. Great service.
Friendly but assertive. Did an excellent job!
to long to get help to buy the shoes i wanted
I realize that I have a large size. But you actually didn't have 1 pair of size 12 ladies shoes. So I settled for a pair of men's shoes that are ok but not great. I will still have to add an arch support to get them to work. Probably won't return. I'll just keep getting shoes online. If they don't fit I can just return them. I don't really want to wear men's shoes.
Very thorough and hopefully these will serve me well. Mitchell did a great job fitting my shoes and very professional
Very knowledgeable staff. A lot of product.
You guys are always full of good information and great selection.
Knowledgeable about active footwear
The staff were very friendly and helpful. I wish that they would have had more selection in women's wide and men's size 2E. I will be returning the shoes cause they aren't comfortable. Thank you!
Everything!!
Customer service 👍🏻
Just a visitor passing through
Great service. Sales associate was great, very helpful and knowledgeable.
Good, friendly help. Knowledgeable
Excellent service! Kept a record of my last purchase which was so helpful. They care about my feet!
Knowledge
Contentious service
Well trained while checking out. Looking up rewards, walking from behind counter to give you bag, box
Community oriented events
I appreciate that you keep my information on file so that I can just refer to my recent purchases to buy new shoes.
Personal attention to individual customer needs with pleasant service
Friendly, knowledgeable service. Very helpful.
Megan was so super nice for a novice runner like me! She was informative and helped me find my perfect shoe.
Very very knowledgeable staff.
Always so friendly and helpful to find the right shoe for us.
The very best products are available at a reasonable price. The customer service is awesome…always greeted with a friendly, caring (never pushy),professional, and knowledgeable representative! Another special feature is having the shoes selected according to your foot specifications ( like bunions) by using computer imagery! My husband stated that your business should be the model for customer service… most impressive!!! Also the 60 day refund/return is a big plus. I’ve told my family this is the only place to purchase tennis shoes!!!
I love all the amazing products at Fleet Feet!
The employees at the Bonneylake store are knowledgeable and caring…
great customer service. very knowledgeable. everything was on sale. trevor was a great help!!!
Love my Oofos!
Very personal and helpful
Ian was very knowledgeable and confident in assisting me yet wasn't pushy. I felt like his goal was to help me find the best running shoe and that sales weren't top priority.