Fleet Feet
310 East Main Street Suite 200
Carrboro
NC 27510
United States

Average rating: 9.8 out of 10 based on 1920 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 4, 2023 — Rated 10 out of 10 by Alicia Finnegan Fleet Feet
What do you like about our products and services?

I love the tools used to get your accurate foot length and width. I like that this information is then melded with your
preferences and concerns with your feet that you hope a shoe can neutralized. The necessary time is taken to get the customer the perfect fit. I tried a lot of shoes and insoles and found probably the first shoe in my life that responses to all my concerns. The service person who waited on me, Dillion, was kind and courteous and very helpful. In all I had a very enjoyable and productive experience.

Report a concern   June 4, 2023 — Rated 10 out of 10 by Robert Ward Fleet Feet
What do you like about our products and services?

Very friendly and very knowledgeable

Report a concern   June 4, 2023 — Rated 10 out of 10 by S.B. Fleet Feet
What do you like about our products and services?

Good shoes and hopefully, expert advice

Report a concern   June 4, 2023 — Rated 10 out of 10 by Amy Hanson Fleet Feet
What do you like about our products and services?

The staff is so helpful and knowledgeable about what shoes I should be wearing for maximum comfort.

Report a concern   June 4, 2023 — Rated 10 out of 10 by P.S. Fleet Feet
What do you like about our products and services?

Thoughtful,knowledgeable salesman!

Report a concern   June 4, 2023 — Rated 10 out of 10 by C.H. Fleet Feet
What do you like about our products and services?

Individual measurement of feet

Report a concern   June 4, 2023 — Rated 10 out of 10 by J.D. Fleet Feet
What do you like about our products and services?

Knowledgeable and courteous

Report a concern   June 4, 2023 — Rated 9 out of 10 by D.W. Fleet Feet Chicago
What do you like about our products and services?

They try to fit you with the right shoes for your feet

Report a concern   June 4, 2023 — Rated 10 out of 10 by B.P. Fleet Feet
What do you like about our products and services?

Always like the specialized help with selecting sneakers and other products. Never feel rushed into making a decision. Friendly staff and great sales.

Report a concern   June 4, 2023 — Rated 10 out of 10 by B.K. Fleet Feet
What do you like about our products and services?

Good selection of running shoes to choose from and the sales associate,Pam, was very helpful and friendly. She was very patient in allowing me to try on several different models and I never felt rushed or pressured.

Report a concern   June 4, 2023 — Rated 10 out of 10 by Leisa Taylor Fleet Feet
What do you like about our products and services?

I love shopping at Fleet Feet! The selection is great and the staff is helpful and knowledgeable! The products are high quality and durable plus they carry a variety of brands to choose from.

Report a concern   June 4, 2023 — Rated 10 out of 10 by Luke Tyburski Fleet Feet
What do you like about our products and services?

New to running and staff made me feel extremely welcome and supportive of my goals. Great atmosphere and learned a lot from the short time I was there being fitted for new shoes. Definitely will be back and recommend to family and friends for shoe purchases from here on out!!

Report a concern   June 4, 2023 — Rated 10 out of 10 by D.S. Fleet Feet
What do you like about our products and services?

Service was amazing

Report a concern   June 4, 2023 — Rated 9 out of 10 by B.J.M. Fleet Feet
What do you like about our products and services?

Helpful and knowledgeable staff

Report a concern   June 4, 2023 — Rated 10 out of 10 by Alan Ortega Fleet Feet
What do you like about our products and services?

Great service and wide variety of options.

Report a concern   June 4, 2023 — Rated 10 out of 10 by Anthony Strub Fleet Feet
What do you like about our products and services?

A very nice and clean store. Boston Ryan was great to work with and helped both my wife and me find the right shoe for each of us. He is a great asset to your team. Thank you for providing a friendly customer focused atmosphere.

Report a concern   June 4, 2023 — Rated 10 out of 10 by Jess Tranel Fleet Feet
What do you like about our products and services?

Knowledgeable staff, super helpful, quality products

Report a concern   June 4, 2023 — Rated 10 out of 10 by Steve Bostic Fleet Feet
What do you like about our products and services?

I came in for a specific brand which I knew they carried. Although there were only three models to choose from, I was happy with one of the choices. The service was excellent without delay. Great store!

Report a concern   June 4, 2023 — Rated 10 out of 10 by T.W. Fleet Feet
What do you like about our products and services?

The shoes are very comfortable and the customer service was excellent

Report a concern   June 4, 2023 — Rated 10 out of 10 by Donna Jones Fleet Feet
What do you like about our products and services?

I have ne er had such a thorough fitting. Foot issues were identified and I love my new shoes. Jessie did a great job and made several good recommendations.

Report a concern   June 4, 2023 — Rated 10 out of 10 by K.N. Fleet Feet Chicago
What do you like about our products and services?

Though it took some waiting to get the help, I very much appreciated the knowledge and service of the staff member in finding the right shoe.

Report a concern   June 4, 2023 — Rated 10 out of 10 by S.F. Fleet Feet
What do you like about our products and services?

Kathleen did a great job fitting me with a pair of tennis shoes and cutting my inserts to fit and also helped me find some OOFOS.

Report a concern   June 4, 2023 — Rated 10 out of 10 by L.G. Fleet Feet
What do you like about our products and services?

Good quality & employees very helpful!!

Report a concern   June 4, 2023 — Rated 10 out of 10 by M.F. Fleet Feet
What do you like about our products and services?

Excellent customer service

Report a concern   June 4, 2023 — Rated 10 out of 10 by S.C. Fleet Feet
What do you like about our products and services?

My salesperson in the Port St Lucie store was extremely helpful in fitting me with my shoes. I believe her name is Danielle. She went out of her way to make sure that I was happy with my purchase. I would definitely go back and see her again and I would also recommend her to friends.

Report a concern   June 4, 2023 — Rated 10 out of 10 by Elizabeth Stewart Fleet Feet
What do you like about our products and services?

Kind people extremely knowledgable

Report a concern   June 4, 2023 — Rated 10 out of 10 by V.D. Fleet Feet
What do you like about our products and services?

Employees are very helpful am very happy with my Hoka’s. Thank you and my friend who told me to go to Fleet feet.

Report a concern   June 4, 2023 — Rated 10 out of 10 by F.B. Fleet Feet Madison AL
What do you like about our products and services?

The young lady who helped my mother and I was absolutely amazing! So sweet and kind! We love our new shoes!

Report a concern   June 4, 2023 — Rated 10 out of 10 by N.G. Fleet Feet
What do you like about our products and services?

The young man who helped me look for comfortable sandals was very thoughtful, knowledgeable and helpful!

Report a concern   June 4, 2023 — Rated 10 out of 10 by S.Y. Fleet Feet
What do you like about our products and services?

The customer service was above and beyond at every step. The broad selection of products was refreshing.


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