based on 4598 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I always love Brooks shoes that you sell. The service is excellent too!
I always buy my shoes from Fleet Feet
I really appreciate the knowledge of the staff and the time Conner took with me. He was patient, and I never felt rushed.
Service was so so.
Kinda felt like they didn't see us standing there and needed waited on. Maybe I wasn't the athlete kind of person but I also need good shoes.
Finally someone acknowledged us and got someone from the back room to help us.
Makenzie with customer service online was amazing! Thank you for your excellent customer service!
Good product selection
Knowledgeable salesperson. He listened to my scenario and recommended based on it. Answered all of my questions and concerns.
Great experience! Awesome staff. Loving both pairs of my new shoes!
Really great service, staff was very knowledgeable, got what we needed right away, really happy with the purchase.
This store was well staffed and the girl that helped me was very patient and helpful
Fleet Feet are a professional shoe store that caters to podiatrist prescriptions. They are knowledgeable and help with the recommendation and fitting of the shoes. They also offer rewards as incentives to return and purchase again.
I really appreciate that the fittings are free and we were able to just walk in and do it. Ryan was very knowledgeable and friendly!
I like the customer service I received at the store, and the availability of good athletic shoes with regular and wide width.
The service was amazing and Emilio (I think that was his name so sorry) was patient and attentive. Shoes found!
Service is great
Fleet Feet carries the best of the best in walking and running shoe choices.
I called and asked for a sales representative whom I knew and told her what I was looking for. When I got to the store she had left but she had put my name on some new shoes that I had requested so that the other representatives would know what I had requested. The sale was seamless and flawless. Than you Fleet Feet for your wonderful customer service!!
Extremely professional and friendly. Purchased 2 pair of shoes and 1 pair of sandles
Friendly service and quality products. Wish you much success!
What I liked was the knowledge of the person helping me. I have a few issues with my feet hurting and he picked out the perfect pair for my needs.
The personalized service & attention was great! We loved the foot analyzer data!
The best part about this store is they hire local runners who care and have plenty of experience to help you along your running journey.
The shoes are comfortable and catchy to the eye. I get great compliments whenever I wear them
People will ask me, "where did you get those shoes, of course my response is, Fleet Feet."
Thats the beginning of a new conversation and making new friends!
The crew at Fleet Feet once again impressed! Pearson knows running & running shoes. I have absolute faith & confidence in his recommendations. Keep up the great work!
The staff is very helpful and attentive to customers.
The sales team was very professional, very helpful, also very patience. The product that we purchase, very good quality, and very comfortable .
Brooke was great! I wanted to replace my shoes and she looked up my purchase history. Very friendly!
All you products are great quality and very easy working with your store associates
I was greeted at the door with a welcoming smile and an eagerness to find out exactly what I wanted. I couldn’t have been more pleased with my entire experience
Great customer service and love the 3d foot scan!
The lady that helped us was very knowledgeable and knew exactly what I needed. As an avid runner- it’s nice to walk into a place where you feel someone gets it and knows what to do. No waits, top notch service and friendly community environment. Thanks so much
Well trained staff, Johnathan at jackson , Tn. Excellent. I was back for another pair since the first pair is wearing out. Also took my sister in too.
We are elders but appreciate good line of shoes you carry and well trained staff.