4231 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always quality product,
Very knowledgeable staff always feel welcome
Always excellent service and spot-on recommendations for shoes that fit me and fit my needs. My last visit was 2/21/20. Got outstanding service from Kevin.
Excellent
Kermit was so helpful with his knowledge and ability to explain the importance of fitting the proper shoe with my foot. I have been struggling lately with foot pain and I am confident that his expertise and shoe recommendation will benefit me greatly in my upcoming running endeavors.
Great folks working there - very efficient, knowledgeable, and friendly.
Service
Knowledgeable and friendly staff!
The 1:1 attention is top notch. I always leave feeling like I have the perfect shoe for my needs.
The way you fit the footwear to the needs of your customers
Very friendly and helpful
Salesperson Sarah was very pleasant and helpful.
The employees are very helpful and are truly vested in their employer
Very helpful and knowledgeable staff. They took their time with us and we did not feel pressured to buy.
Skjell was wonderful! I got exactly what I needed and now my knees feel way better while running
Service was very polite and courteous. I was helped with a smile and I appreciated the attention to detail with the associate.
Your employees are amazing. They know their stuff and are very patient. They don't make you feel like they are rushing you out the door.
Amazing customer service and very knowledgeable
knowledgeable staff
I like the way you treat your customers and the care you take to get the right shoes. I have brought my daughter in to be outfitted with proper shoes for her activities.
Very comfortable
I love the personal attention given to everyone who comes in the store. You recognize that selecting running shoes is a big decision, and you take time to listen. You aren’t pushing a single solution to the masses. I really loved the scan of my feet.
You carry the type of shoes I use and you staff is pleasant and informed!
very helpful staff! Also they have great technology to get you the perfect pair of shoes for your foot. Highly recommend anyone that is looking for running shoes to go to fleet feet.
Excellent, knowledgeable customer service associates. Really enjoyed my 1st experience at your store!
Nicely fitting shoes but mostly knowledgable staff.
Great service. High quality products.
Personalized service and quick help!
Personalized and friendly help
I was very pleased with the service I received. Staff was very knowledgeable and took care of all my needs. I was educated on what a shoe should feel like and how to even properly lace them for a more secure fit... Who knew? I'll definitely be back!
Personal attention and detail