based on 4085 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
excellent customer service
quality products
Fast and reliable
The people!
Personal attention and great service
I have purchased shoes here before and will in the future. I had problem with a pair of shoes and then manager (owner) acknowledged problem and fitted me with proper fitting shoes, It was a very hospitable and concerned transaction. I got the feeling he really cared about his customers and wanted to provide the very best service.
The building was clean. Everyone was very courteous.
Fleet Feet was a great experience. Courtney was very knowledgeable and very kind to work with!
Emma was awesome. I did not feel rushed. She was very educated about the products.
Great staff & great shoes! The staff was great and spent the time with me to be sure I have the right shoes. The shoes are really comfortable.
Friendly and takes the time to make sure the shoe fits properly.
The shoes where really comfortable and the services where excellent
Very nice and well-versed staff. They know their stuff. Would gladly shop there again.
Awesome and friendly service
Everything!
Hoka shoes are awesome for fast walking.
Awesome service. Would 100% come back and tell everyone to get a scan. Love my new shoes!
Willingness to help me find a shoe that would work best for me!
Very helpful and friendly. Came in, tried on, purchased. Love the shoes!
My family has been customers of Fleet Feet for at least 10 years. What I always appreciate is the consistent level of professionalism and product knowledge I receive every time I come to your store. I live about 30 minutes from your store but it's worth the travel. Thanks for having an excellent team!
Good quality and great service
The knowledge of employees to find the best fit
They were ready for my appointment and had the area clean. Service was great and friendly as the staff worked to find me just the right fit.
Carin did an excellent fitting and was very helpful in finding (and lacing appropriately) shoes that addressed my issues of plantar fasciitis, differing right and left foot sizes, very high insoles, etc.
Well stocked!
Outstanding staff, incredibly knowledgeable and helpful!
Liked the machine that measures the foot and being able to try in a variety of shoes.
Shoe good.
Great service the team knows the products well
I absolutely loved how the assessed my feet and put me in a show that corrects some problems that was noted in the assessment.
Liked how you measured the foot to find out exactly what I needed and then was able to get the right shoe for me. Salesman had extreme knowledge in the products. Thanks