based on 15757 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He was great.
Your employees are knowledgeable , patient, and eager to help. Returns are trouble free and with a smile. You have a great selection of shoes and sportswear.
It is a nice store and the people are nice.
I had a good experience getting the correct size i needed in my new Karhu sneakers. Everyone in the store had a friendly, can do attitude. I called back for socks and again had excellent service. I will be back.
Great customer service.
I enjoy the assistance in selecting the proper fit for shoes.
The shoes are the best shoes I have ever worn very comfortable.
Joseph was awesome! Knowledgeable and friendly. Amazing customer service.
Dennis was very helpful in finding shoes for me. Very knowledgeable and informative!
The service was great but the money I sent on my Shoes I think the Inserts should be included in the price
Personal service coupled with quality products
Excellent match of product to each individual. Very knowledgeable staff.
The time they took and using the knowledge for what's best for my feet and needs
I've never been with someone that knows so much about feet and footwear
Great service, knowledgeable team.
Excellent customer service with detailed reasoning and recommendations. However, the wait was quite long the day I was there. (20+ minutes).
Had the shoe I needed in stock and the shoe specialist was very knowledgable and helpful with my shoe needs. Will definitely be back to get another pair!
Great service. Knowledgeable, friendly employees. Only place I shop for shoes!
Friendly service and great products.
The customer service was everything you could want: friendly, helpful, and efficient.
I can always find shoes that fit my problem feet. The sales people are knowledgeable and helpful.
Great shoe selection, knowledgeable, attentive to what we need.
I loved my visit from the moment I walked in. (I told everyone at work to run not walk to your store)The foot scan was pretty cool! The lovely Brittany matched me with 3 choices. I picked Diadora sneakers and inserts. I am hoping that they are what my feet and back need. Fingers crossed.
Friendly helpful knowledgeable staff!
We have been shopping at fleet feet for over 7 years and have always had a great experience.
Don was awesome he spent the time needed to get me a new pair of shoes. I have been out of running for about 2 years so was a little reluctant about getting back in. He talked with me the whole time about how excited he was to get another fellow runner back in the game.
Excellent service and products.
Susan was amazing and helped so much find the right pair of shoes for my occupation ❤️ thankful I was able to meet her and get the help I needed!
I had great customer service and he was able to find the perfect shoe for me. The HOKA shoe that I purchased feels like walking on a mattress. I absolutely love the style as well. I was able to come in and make my purchase very quickly as well.
Very pleased with the service. Your products are excellent. Thank you for your helpful suggestions.