based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The photos were AMAZING! Easy to order and pricing was fair. Thank you for sending both email and text alerts.
I wish the pictures were a little bit lighter. Some of the pictures were too dark.
Prices are way too high, especially for ONE digital download. I have had 4 kids graduate from Desert Vista and not able to purchase any of their pictures due to price!!!
The pictures were very clear and were perfect shots/angles. I was happy!
Need better packaging. Photos were bent due to packaging not strong enough to keep from bending.
The variety of packages made it easy to decide. The photos were all very nice and professional and our daughter’s photo will be a prized treasure on display.
Expensive for a student, just for 1 digital picture $60 is too much for me.
Overpriced packages as usual. I ordered print and how do you justify the prices of printed pictures when you can get them for couple of cents. And digital should have been cheaper but of course not. It ran in hundreds of dollars . I had no choice in selecting what pictures I want . I always wonder who prices these ridiculous packages! Tell me what am I supposed to do with 20 wallet size pictures like what distribute them in my neighborhood. Even greed is ashamed ! Please don’t take advantage of people’s emotions . You know they are happy and will pay whatever you charge them because their kid is graduating but it’s morally wrong.
My pictures arrived damaged with glue from the envelope on each picture. I would like new prints. I have pictures for proof.
Pictures are too expensive to buy
Great photography
Y'all did fine, I just have the gift of always closing my eyes in photos lol
Monopoly. Too expensive.
The color correction of the eye white was too stark.
Improved packaging is needed as USPS folded the picture to fit in the mailbox, even though it said on the envelope to not bend.
It was super easy to have multiple options and great photos to remember they day. Once ordered the products came very fast!
Didn’t get what I paid for for the retouch
The pictures were great ..very professional looking great quality and they came back quickly..
Prices for photos were high.
Great pictures great quality. Fast service
The product was beautifully made!
All photographs included the audience. A spot should have been selected where only the graduates were in the frame.
Very clear and professional looking
I found it very difficult to order the pictures. I also hated that if you logged off that the pictures that you had in your cart already didn't save. I had to start over three times.
Prices are very high for a single photo
The customer service, how wuick the photos were ready! All around great experience!
More reasonable prices and less emails/texts.
Great photos!
Those prices are a joke. One of the pictures barely even had me in it. Congratulations on your monopoly so you can charge insane prices. Why on Earth should a digital photo cost 4x+ more than a physical?
Lower prices would be nice.
My daughter at Tennessee had a nice leather 5 x 7 folio option that we didn't have with the LSU photos. So, could improve with more traditional photo display options. The 5 x 7 folio through the site is cheap next to the leather bound one.
Otherwise, you guys did great on timeliness of getting the picture link to us and getting the ordered pictures to us. I also like the variety of pictures -- stage with dean, birdseye view with her name on the large screen as she's walking across, still picture with background, and walking down the aisle.