based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My order came promptly.
WAYYYYY too many emails, texts, reminders which continued even after I had placed our order.
The delivery came in the mail, with flimsy cardboard that didn’t prevent the 8x10 photo from getting bent. I haven’t had time to follow up yet to ask for a replacement.
Did not receive information about getting photos of graduation. Had to get a forwarded link from another parent. I had emailed the grad team to request info but never received a replay.
The proofs showed a gray background. The actual pictures had a darker background, which made the cap blend in. The background should have been a little lighter. Other than that, the pictures were great.
Thank you! Name removed
Easy to purchase and easy to navigate! Services were prompt and quality photos received!
Yes
photos of graduate with President more close-up and from a better angle
Price
Amazing quality work.
The products are great quality. Turn around time was fast.
Terrific photos and excellent communication. Thank you for capturing an important moment for our family.
Love the pics on the hill. Thank you for capturing that moment.
The pictures are good but the person I wanted wasn’t the focus, she was in the background or obscured.
I liked the quality and their timely arrival
Quality of pictures. It was a clear crisp picture. Very disappointing. Big day and bad picture.
Unfortunately my photo came with slight damage when it arrived, a small piece was missing, revealing the paper rather than the photo. I paid $17 for one photo so was very disappointed. I don’t know if you ever ship a replacement in cases like these but if you do I would be interested. My email is Email address removed
the photographer blocked the jumbotron camera so that we couldn't see many many kids get their diplomas on stage. we only saw the back of the photographer from our seats and up on the screen. really disappointed. the pictures themselves are fine but the photographer needs to be aware of where they are standing and who they are blocking
Great photos, great price, easy to order
A finalized look at the product before buying or even a statement saying, "your photo's pixels are a little blurry when you adjust this way". I like my double picture on the slate, but my photo of just me is a little blurry and I don't like that I spent $45+ on it to look like that.
It was somewhat cumbersome to use the site. I did appreciate being able to pick out individual pictures instead of just packages.q
I only had 2 good photos out of the four of my son at his graduation. The two that were posed were good, but I did not have any candid photos.
Easy to order and fast at receiving them.
Consider waiving the à la carte charge for removing the glare from glasses. It should be part of the process. This is the first time I have ever heard of paying to remove a glare. I would recommend increasing the overall cost by a dollar or two, rather than charging people who wear glasses more to reduce glare. Otherwise, the pictures look great!
I was not satisfied with the level of pictures captured. Even the digital image purchased was blurred.
The digital download was easy to access.
The packaging for my pictures was very minimal. I have received graduation/senior pictures from other companies and the photos were sent in a STIFF envelope, similar to a Next Day Air envelope, plus included a piece of cardboard or similar type of backing to support the pictures. Simply being put in an envelope is not enough. My 8 x 10 photo did have some creases on the edges from being handled through the mail. But it was hidden by the matting of the frame.
The online ordering was easy and simple! Thank You.
Great photos!
My photo was bent and the wood holder was cheap, photo did not fit in the wood holder, overall really bad.