based on 9383 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It had been over a year and a half since my son graduated and the pictures were still available to order. The were delivered quickly and they're very good quality.
The photographs were good and we liked the different backgrounds. Thanks
The discount advertised was misleading, when the code was entered at check out then the prompt said a curtain amount had to be purchased. Very misleading and frustrating!
Very easy to use.
I ordered 2 books and both have school of business on the cover. It should have been Science
The photos are beautiful
The photos were good.
There were a variety of photos to choose from. Reminders were sent to make sure deadlines were known. Kirsten from customer support helped me honor a coupon code and issued a refund.
A bit pricey. Our son also graduated from Boise State. They were Less expensive and we could order all his digital pics for 99$. At UND we could only buy 3 pics for 99$. But UND had way more choices. Beautiful pics and shipping was on time.
The pictures that were taken of my child were great, the quality seems to be good, and it captured the moment perfectly.
Easy to order.
Photos were available very timely
Prices and packages.
prompt and nice photos
More options for poses
My son graduated on December 21st. We had an early Christmas dinner the next day and then spent days packing up his apartment to move cross country to his new job during the holiday season with weather and holiday closures impacting us every day. We were extremely busy trying to get everything done in the very short time frame we had. The non-stop emails and texts from your company were annoying at best and infuriating at worst. We had no time to look at the proofs on an enlarged screen and were pestered non-stop about purchasing the photos. Given the holiday season and the fact that there are all sorts of expenditures at that time of the year, the high pressure tactics of your company were not in any way appreciated. There is no reason whatsoever that picking out the photos we wanted needed to be done with such urgency to fit YOUR timeline. Digital photos were taken, they are stored electronically and there is no rush to get this done because the next set of graduates is in May. Whoever it was at your company that believes this is the best way to conduct business, lacks professionalism and is completely devoid of logical reasoning. DO BETTER!
High quality
easy to order and arrived in a timely manner.
It was quick and easy to order the download of my grad pics
Good communication, easy ordering and fast delivery. PHotos looked good, lots of shots taken.
Website- going from one photo to the next when ordering. I got a little frustrated with the process.
The photo at graduation felt rushed. I was being hooded and would have like a photo after that so I had on my full regalia. Also the price is quite high. Just six months ago I bought the same package for my daughter who attended a different school and the price I paid was much lower. That is disappointing.
The pictures looked great and y’all kept me informed during g the process
I liked that you provided this service.
The print quality of my photos wasn’t good for the price.
To many emails, expensive, and not the highest quality for the cost.
Whoever was responsible taking pictures did a terrible job i mean terrible, no effort was done to taking great picture at the ceremony. Photos was basic shots then shots had strangers in them
Good quality.
Super annoying that you can’t purchase more candid photos as individual photos as a 4x6 as ONE photo and I’m not talking about how you could get it as a digital. I wanted hard copies. But you basically had to put those photos in wallets to be able to get them at all for keepsakes.