based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I received my daughter’s graduation portrait today and it was folded from one edge. Despite the hard tube cover and warning of fragile material the tube was still bent.
My original photo was damaged in the mail. I sent an email to the Customer Service Team and it was replaced with no questions!!
Photo and frame was exceptionally nice. Also received my order in a very timely manner. Was surprised I got it so quickly.
The photos were beautiful. The website was easy to navigate to order prints. Prints came quickly, well packaged, and look great!
Thanks!
The prices for the pictures were ridiculously high. The picture quality was very disappointing and of very low quality. I cannot do anything with the pictures, cannot even show anyone the picture.
What you can do: If I can get a good quality reprint of my pictures, that will be great.
Thanks!
I recall the landing page being unclear to me. The 3-downloads deal was confusing and I had to go into the ordering interface to understand that I could select 3 different photos and download each of them. Other than that, I was really happy with the variety and quality of the photos and am happy with the ones I chose.
The cost is literally extreme! You should price those pictures more reasonably. Also- I'm still waiting for the actual pictures in mail. When will I get them???
Quality of photos - wish we ordered more!
That it was a professional, easy option
High quality prints
The printes photos were great, but very overpriced!
Made easy to chose the right picture edit it and plaque is a beautiful touch
Easy to order & sent you many reminders if you forgot to order
I purchased a print and the photo was blurry. The digital image did not appear blurry.
Nice photos
Very easy to order the photos and they came out nice!!
I was amazed at the photos that were offered to purchase.
I did not order a package
I wanted individual pictures
I was a little disappointed that 4 by 6 was not available for purchase
But in the end no big deal I just have a larger picture of my son at graduation then the other kids.
Thank you for your service. I likely would have possibly ordered something other than magnets but each view seemed to cut off hands, or diploma, or the word Oregon and I didn't like that.
I received a damaged photo and customer service was quick and replacement sent.
The online interface could be better - clear options to save what one is working while being able to easily explore other photos. It would be great to compare photos with different editing options side by side.
The picture arrived quite quickly and was a great picture to have for our memories!
Too many texts and emails
Cooper’s photo against the backdrop is terribly off centered. Very disappointing for the price paid for a professional photo.
price, I already paid so much for school & then had to pay graduation fee’s. I thought $60 for a digital download was insane. But, I still paid it because it was such a big life moment
They were beautifully taken
It was adequate
The pictures were good quality. They were taken from a vantage point that wasn't readily available to family and friends so were much appreciated.
The photos of my daugher were beautiful and perfect. Excellent prints and prompt delivery
Pictures are very nice and clear.