based on 9370 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great quality, fast service
Three digital prints should not cost $99 plus tax. There was no option to order two digital prints. The one digital image with the provost and my graduate was off center. Digital prints of graduates should be FREE to graduates after all the money they spent on their "education".
Was sent quickly. I truly thought the college would send a photo with her certificate, but since they didnt I'm glad I was able to purchase.
Customer support was very good and timely.
My rating is based on the difficulty of navigating the website when ordering photos. My daughter was in two events and I had to use two separate links to access her photos. There should be a single sign-on for each customer and a dashboard with all photos taken.
The service was fast and convenient, and the pictures were professional grade
The photographers were great! They helped me pose and the pictures came out well.
We paid $100 for electronic photos that when I printed them off, they don’t even look as good as just a snapshot. This was such a special event I would’ve liked had a real professional looking picture. Hindsight, I should’ve just printed off some of our snapshots.
Pictures are poorly taken especially the group of promoted military officers including my son. You could have taken each officer or medical student after the pinning ceremony with their parent or significant others. The group picture is too small that the whole group could barely seen.
Great, clear photos were available for download in a prompt timeframe. Thankful to have good quality, professional photos from the grad platform!
Service was quick to mail out pictures and quality of pictures were good as well.
quick turnaround
The fact that y’all want to charge an astronomical amount for downloaded photos is downright ridiculous. For three photos I have paid $107.00. Get better prices.
Good quality shipping was fast
The experience was pretty neutral.
Our daughter's pictures are absolutely beautiful!! Thank you! 😊
Good quality and very fast shipping. Very happy with my order.
The photos and respect from Customer Service
Great and came quickly!
It was really easy to figure out what I wanted as the layout was easy to figure it out.
Fast and simple service.
Ordering and editing seemed relatively easy. And the quality of the pictures was good. The only exception is I thought the price for 3 pictures we bought was pricey at $99. $20/picture would seem reasonable. But overall I'm satisfied. Thanks for your service on this momentous and special day.
All the pictures!
Very nice photos; captured the moments well.
these are high-quality photos, and I greatly appreciated the speedy turnaround from graduation night to ordering – just a few days. I ordered the three-photo package for 99.95, and it’s evident that the photo is the same with enhanced backgrounds, zoomed close-up or farther away. I appreciate that there were three different photos taken: one on the way to the graduation stage, one with the Dean after shaking his hand and holding the diploma (too nerdy), and the third very proud graduate (me) holding the diploma sleeve. I chose three versions of that same third photo.
I wish the photographer would have informed me at the first step that my graduation cap was *on backwards*. It’s evident in the photo, and thank goodness I figured that out before I went on stage so I don’t look like Eddie Munster permanently.
Add more affordable packages
I emailed multiple times for a refund due to an unsatisfactory order and was ignored.
Excellent pictures
The quality of the picture was not good.
The up closeness of the photos