based on 9596 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I ordered 2 different pictures. The picture of the diploma being handed off is so dark that only the lighter items can be seen. I took a picture of the print with my phone, and more things were visible. This print should have been lightened before printing.
Website was a little difficult to navigate
I ordered two mugs - I indicated on the order the name of the college is Rush Medical College. You put Rush University on the mugs. These are worthless as it is the wrong college name. I would like to contact someone on this, but there is no way to do so and the "receipt" with the order is just a scan code. Plus the image sent was not the image ordered. Ugh.
Quick delivery
Great customer service!
Pictures were great, but countless requests for picture adjustment were required before finally performed. This graduation was about 1/2 year ago and it took this long to respond. Other than that, the pictures and the experience was okay.
Great
Phone number attached to every contact message
very easy and friendly staff and services.
I didn't have enough photos of myself, but I did get a few, and luckily, I was able to order some to keep as memorabilia.
The organization, variety and price.
Quality
Good photography
The photos are way too expensive, you guys are literally losing so much potential income by charging people ridiculous prices for photos of themselves on such a special day. It’s actually pretty sad that you people would even do such a thing. Imagine if people could actually afford to purchase the photos and how much more revenue would be generated by photos that already are accessible online yet the greed consumes your company and the photos just sit on your website to just take up space and no one purchases them because of the ridiculous pricing some moron decided was a good idea. Do better.
I couldn't download the photo because it kept giving me an error from the website. I tried to use a different computer but it kept telling me the file is corrupt. At this point I would just like a refund because this is too much of a hassle for me.
i like the platform and how fast they are able to sort out the photos with technology they are using.
The entire team made us feel special on our graduation day!! It was such a pleasure to be part of it. I was absolutely amazed at the positive energy and smiling faces all over the arena, everyone was acting as our cheer leader. Blessed to be part of WGU Alumni!!
Regards,
Name removed
I have not received my photos !
Great pictures!
The quality of the pictures I payed for were very much below par. The noise in one of the photos was really embarrassing. My iPhone could have done much better
Pics looked rushed and were off center. Also had another student of another ethnicity in my package that clearly wasn’t me. Also expensive for the digitals
Quality
Clear lovely pictures
The photos were great. I ordered a magnet that got lost in the mail, along the way. Customer service was very friendly and sent me another one, that arrived quickly.
I recieved my order with damages. I reached out and was quickly replied to. You guys went above and beyond to correct the issue. Thank you!
Would have been nice to get a picture with his father or family.
I was sent photos that were not even of me. I was never sent the 1 free photo and I have never received the magnets that I purchased. I was sent pictures with my eyes closed also.
Great products!
Quick and easy
Very easy to use and navigate