based on 4019 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality
Better selection of packages.
clear, nice positioning easy to order
Pricing is way too high for digital images. Should offer much more affordable packages.
My pictures looked great and the delivery was fast.
pricing is too high and package are terrible along. Wasn't easy to decide photos without spending too much
My photos were stuck together when I got them ruining the integrity of the photo
I want more pictures. Tell me how to get more pictures Name removed My email is Kim Last name removed 1967 iCloud.com. I want more pictures.
The pictures were good but the prices were crazy high, even for just a digital download & I will have to print the pictures.
I haven't received the pictures that I ordered.
The ordering section of website is a little confusing.
Easy selection of what I wanted - quick delivery - beautiful product!
I haven’t received my photos yet1. I not sure what happened to them.
Pricing on digital images were too expensive for pictures that were already taken!
The picture I received was great and when I had an issue it was resolved quickly. I do struggle with the cost of the picture when there is no other option to get a picture of this important event. I feel as though you have no choice but to pay top dollar. This could be cost prohibitive and prevent some families from capturing the memories. I am happy that even with the higher costs of the photos they were great, and I would not have been able to capture one as good even if I had the opportunity.
Great customer service.
The photos came in quicker than expected.
Good quality photos that captured the moments I wanted up close. Thanks!
Way too expensive
everything
One of the photos I ordered has the name of the university and college printed twice in red right in the middle of the photo.
Easy to order. Beautiful photos!
I was disappointed that we couldn’t bring cameras to the venue because there was professional photographers, but they very few pics of my kid (and many others kids) look like mug shots… let people bring their high quality zoom lens to events or provide more photos.
The product (photo frame with tassel holder) was very nice. My only suggestion would be to add personalization in addition to the "Class of 2025" tag -- being able to add my child's name and high school to it would've made it even better.
Great moments captured at the grad ceremony
Poor lighting photo very dark
The quality and very easy to review and order photos
I loved how the pictures turned out. The quality is nice and how you would like your pictures had amazing options. Overall very satisfied.
Nice pictures!
I was disappointed with photo resolution on both items
The image capture, options, process, communication, and delivery time were great,
The only complaint is production quality - which makes me hesitant to purchase again or recommend.