based on 4621 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
had retouching done. The new photo doesn't even look like my son anymore. I reached out twice to rectify that and there has been no response. I paid a lot for retoucting only to have the new photo so weird that I wouldn't even display it.
The pictures of my son are good and the price for a 5x7 is good.
How easy the ordering process was and the digital delivery was quick
The product was in excellent form and quality
My photos arrived damaged due to the very flimsy packaging. I am very disappointed as the photos of my daughter's graduation are permanently damaged. I work out of town but when I arrived home and got the photos, apparently the packaging had gotten wet in shipping between post offices. Packaging could have been more secure and weather resistant in my opinion due to what happens in transit and now I don't have any good photos of my daughter's graduation moment although I paid for them.
Extremely expensive for 3 downloads
The photo was blurry and cropped off my hat in a way that I did not submit. It also was cheaper quality than one I bought 2 years ago
The photos are way too expensive
Photos were super expensive and the quality was not very good. We were told we didn't need to take pictures during the ceremony because they would be available but if we'd have known the quality and expense of the photos, we would have taken our own.
Photos weren’t terrible but not great either. Very overpriced
I haven’t received the order I placed
The quality of photos
My photos were horrible and the photographer took the pictures when I was clearly not looking at the camera
Photos came folded and creased. I emailed to let you know with no response. Very disappointed and unprofessional.
Ordering
Liked the digital option, didn't liked feeling "pressured to buy" by a certain dates to get the lowest price or before the price goes up.
My pictures where horrible and when I reached out to address my concerns, I never heard back. I would appreciate a response as I am very disappointed. Barbie. Email address removed
Quick turn around time & great quality
For one 5x7 photo, I paid almost $20. That is highway robbery.
Good quality
Great photos easy form quick delivery
Ridiculously expensive! They know parents wont have good pictures specially the one sitting far away so they take advantage of that. Its not hard to take pictures. Its between 100 bucks to up to 500usd which is so ridiculous! U dont even get a paper copy thats only the digital copy what a joke.
Prompt delivery of my photo
Excelent quality
I really like the pictures that they took of my son.
Good photos arrived quickly. Prices were a little on the high end though
Great picture and fast delivery!
Photo is bad picture quality.My face looks red
Captured great picture