Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4019 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 25, 2025 — Rated 10 out of 10 by G.B. Graduation Foto
What do you like about our products and services?

Service was quick and I got what I wanted.

Report a concern   July 25, 2025 — Rated 6 out of 10 by C.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered wallet size photos. I used the option to add text. I had the words centered on the sample before ordering, but it printed noticeably off center. Even if I had made a mistake with that (though I was careful on the computer screen), the font itself came out weird. Each lowercase i is fat and looked like it was from a different font.

Report a concern   July 25, 2025 — Rated 10 out of 10 by T.W. Graduation Foto
What do you like about our products and services?

Everything was easy to find. Easy to purchase and the pictures were very nice.

Report a concern   July 25, 2025 — Rated 6 out of 10 by A.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

The site was not the easiest to navigate. A link in one of the numerous emails I was sent, directed me to a graduation from several years ago. I spent a ton of time looking through random photos trying to find my daughter until I realized what was going on.

I chose to just get digital versions of the images because we mostly would be sharing them with people that way. The cost was high for three images. I understand the need to get costs covered, but you have exclusive access to get these pictures so families really don't have a choice. If you need more money to pay your photographers, then charge the school that we all just paid thousands of dollars to, instead of us.

Report a concern   July 25, 2025 — Rated 8 out of 10 by C.D. Graduation Foto
What could we do to improve?

Offer more packages

Report a concern   July 25, 2025 — Rated 5 out of 10 by A.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I just think the actual photo looks much darker than the proof I saw online. Maybe this wa my fault. Not sure, but I don’t think I’ll frame it:(

Report a concern   July 25, 2025 — Rated 8 out of 10 by K.D. Graduation Foto
What could we do to improve?

Photos were great

Report a concern   July 25, 2025 — Rated 8 out of 10 by T.W. Graduation Foto
What could we do to improve?

The photo wasn’t as crisp as I would have liked, but the company was easy to work with.

Report a concern   July 25, 2025 — Rated 7 out of 10 by L.B. Graduation Foto
What could we do to improve?

3 small prints cost $50+, that is ridiculous. You are just taking advantage of students and families.

Report a concern   July 25, 2025 — Rated 10 out of 10 by S.K. Graduation Foto
What do you like about our products and services?

It quality, quantity, and great price. I purchased this pics for both of my children graduation. Great conversation piece.

Report a concern   July 25, 2025 — Rated 10 out of 10 by R.B. Graduation Foto
What do you like about our products and services?

I love the photos and the fast shipping. I am not happy with the stand that holds the photo. It keeps falling forward.

Report a concern   July 25, 2025 — Rated 8 out of 10 by D.M. Graduation Foto
What could we do to improve?

The price to edit is pretty high and you only provide a couple of the most basic options for the cost.

Report a concern   July 25, 2025 — Rated 3 out of 10 by J.V.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too many emails and sales. Stop the constant emails. Prices really extreme for high school level.

Report a concern   July 25, 2025 — Rated 10 out of 10 by M.P. Graduation Foto
What do you like about our products and services?

My Sons Graduation Pictures came out Perfect. Loved all of them. Thank you!!

Report a concern   July 23, 2025 — Rated 9 out of 10 by E.A.H. Graduation Foto
What do you like about our products and services?

It was very quick, the site was a LITTLE confusing but okay. Thank you for all you do.

Report a concern   July 22, 2025 — Rated 10 out of 10 by J.R. Graduation Foto
What do you like about our products and services?

Your products are very impressive. I could not believe how great the items I purchased locked.

Report a concern   July 21, 2025 — Rated 9 out of 10 by D.M. Graduation Foto
What do you like about our products and services?

The service was easy and quick. I liked the quality of the prints. I liked that you have kept the photos on file.

Report a concern   July 21, 2025 — Rated 7 out of 10 by B.R. Graduation Foto
What could we do to improve?

I’ve not received my photos and display folders yet. The cups and plaque both came separately. Should I have gotten them by now? Just sent an email. Waiting for reply.

Garcey Daly is the student.
Pinckney high school
My number is Phone number removed

Report a concern   July 20, 2025 — Rated 0 out of 10 by T.N. Graduation Foto
How did we disappoint you and what can we do to make things right?

Have not received it.

Report a concern   July 20, 2025 — Rated 0 out of 10 by K.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered a photo and have never received it.

Report a concern   July 20, 2025 — Rated 9 out of 10 by T.J. Graduation Foto
What do you like about our products and services?

I like the poses, because I couldn't get close to the stage. However, I couldn't give you 10, because one of my son's selected pose wasn't him.

Report a concern   July 19, 2025 — Rated 7 out of 10 by J.C.W. Graduation Foto
What could we do to improve?

The price

Report a concern   July 19, 2025 — Rated 5 out of 10 by L.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Only picture sent with principal had the tassel in front of daughter’s face.

Report a concern   July 19, 2025 — Rated 10 out of 10 by J.K. Graduation Foto
What do you like about our products and services?

Easy ordering, fast delivery, quality product!
Thank you!

Report a concern   July 19, 2025 — Rated 0 out of 10 by A.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

I paid a lot of money and only received photos and not the email to download all pics on the site!!!!! Where is my link?

Report a concern   July 18, 2025 — Rated 9 out of 10 by C.L. Graduation Foto
What do you like about our products and services?

Great pictures

Report a concern   July 18, 2025 — Rated 5 out of 10 by E.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

Some photos of my son were out of focus. Diploma wasn’t open so it blended in the background of his gown and you can’t really see it. A la carte order form was confusing: ended up getting way too many of the same 5x7 because it was unclear that there were two per sheet so I over ordered and didn’t need that many of the same pose. I could’ve used that money to get a different picture/pose so I feel I wasted my money.

Report a concern   July 18, 2025 — Rated 7 out of 10 by A.B. Graduation Foto
What could we do to improve?

The photo was delivered folded in half to our address. I realize this is not your fault but the mail man who delivered it. A stiffer envelope or cardboard inside might have helped.
The pricing was high for a single digital print. The print was good quality, just now bent.

Report a concern   July 18, 2025 — Rated 6 out of 10 by J.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

Have of the photos of my son were not my favorites because he was looking down, or was blocked by another graduate, or the person he shook hands with was looking away and not at him.

Report a concern   July 18, 2025 — Rated 9 out of 10 by O.U. Graduation Foto
What do you like about our products and services?

Prompt service and delivery


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