based on 4019 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All the photographers were very nice
The photos were terrible. AND added a ridiculous amount of extra time for the whole graduation. If it’s going to take time to do them, they should be great photos.
Fast delivery and great quality.
The pictures were top quailty
Some of the images were blurry. But overall they were good.
A better angle for students as they walk the stage getting their diploma would be good. It's hard to see their faces when they are on the stage.
Easy to order and good prices and I love that offer pics 1yr after so u can order new or more photos.
My prints came in with a crease mark from being bent in shipment
Nice quality
very easy to order, quick delivery, but the photos were also good to start with
Website wasn’t very user friendly. Kept getting kicked out no matter what device was used. Also not a fan that people are in the backdrop of photos
The envelope used to send the pictures, it is not the appropriate for the material sent, as pictures. Ours arrived in poor conditions and folded.
customer service agents are not very helpful or friendly. you are not told until after you purchase your pictures that it may take 3 to 5 business days to even receive them even though they are digital downloads.
Way overpriced I had to wait over a year to get my pictures
The envelope you used to ship the photos was crap, and the photos were bent and water damaged.
There weren't many options to customize my photos, to choose groups of photos or to get different sizes without buying everything individually. I was really disappointed with that. I had twins graduate so I was really hoping to get a package that allowed me to mix and match photos, different sizes and kinda build what I wanted, considering I was ordering for 2 kids. Also, we dealt with a different company for my other kids and they offered really neat plaques and frames that aren't available with you. I just feel like an important event like graduation should offer a better experience. Especially for as much as I paid.
I liked the selection of pictures and the video.
Although the service is highly appreciated, and the pictures were decent, the pricing on the photographs and packages is absolutely outrageous.
Get what you pay for.
The photo process was easy. The pics looked great.
Poor website. Extremly expensive packages, even for just one digital picture! Completely over priced. The strategy is obvious. Taking advantage of the parents for graduating students. Unacceptable!
I paid for photo editing for fogged glasses and didn’t get an edit!
the prices goodness!
Good quality, clear information, delivered as promised
The prices were a bit too high for me to order a package so I could only order one picture.
The quality of the photo stick paper and finish was great. Online ordering was simple and easy to navigate. Of course the subject matter (my Daughter) was magnificent. The acceptance of the diploma and the after pics were great too.
$100 for digital images is highway robbery
I paid $25.00 extra for each pose to be touched up. I can't tell the difference so I feel like I have been scammed. Also, one of the 8x 10's has white spots in my son's eyes ( not even part of his eyes) and they are not natural. It looks so bad I won't display the picture.
Other than that, the process was easy to order.
nice photos but cheap frames and poorly constructed as photos were peeling away as tape was not applied securely...paid alot of money for for something i could have dont myself for a third of the price
Although you captured my child, several of the photos were out of focus. However, the photos of her following her walk across the stage nicely captured her excitement.
Quality not any better than amateur. Student off center. Pose wasn’t that great. Background awful and AI backgrounds even worse.