based on 4621 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It’s disappointing to order these for family and friends and pieces come separately. We ordered 5/21 and as of today we still do not have the small wooden bases to be able to give these away.
Cos t and package options
The photos weren’t great and the print looked worse than the digital.
I order magnet photos... they are not actually magnet photos like every other company sends. They are weird metal photos with a crappy cheap magnet on the back. Being metal, the on my parents put on their fridge immediately scratched their fridge!
Web site was a bit difficult to navigate,...could only select one picture at a time then go through the whole selection process individually. However,..the pictures look great. My kid looks beautiful. Also, only took a few days to receive the pictures. Pics delivered in a "robust" envelope to avoid bending.
Thank you,...and great job.
Easy to order and good quality!
I emailed a week ago or so. My picture arrived creased and I would like another copy please
Literally none of the pictures are good. Extremely disappointed
The website was easy to use and there was a great selection of packages to choose from.
Picture against backdrop has shadow from cap making it look weird. Tassel is out of place in other picture. In all pictures, ropes are out of place. Picture with President, she isn't looking at camera. I understand there are a lot of students to photograph and move through, but slowing down and making sure graduates look great, at least for the "formal" picture against backdrop would be appreciated. Maybe even having a mirror available for graduate to self-check appearance would help. I appreciate having the pictures for the memory of the ceremony but am seriously considering contacting a local professional photographer to re-do pictures for me. Another alternative would be to have a "formal" picture opportunity before the ceremony begins.
Why was it SO expensive? I am a broke college student clearly just graduated, it'd be a lovely thing if we got some sort of discount
The photo getting diploma was really blurry.
Got plenty of pictures in a seamless and easy way. I did not have to sift through all the photos, they were already organized!
It was an easy process
Easy to find my sons photo
Just have customers pay x amount per picture.
I ordered and photos were missing somewhere and never arrived in my mailbox at all.
I received all that I ordered right away. Great job.
Looked nice and delivery was a lot quicker than expected.
Hello,
I recently received my graduation photo order, and unfortunately, the photo arrived damaged.
Although the envelope was clearly marked "Do Not Bend," it appears to have been bent during delivery and was placed into my mailbox in a way that caused the photo to fold. As a result, the photo now has a noticeable crease down the middle.
I was disappointed to find the photo in this condition, especially given the significance of the occasion. I was wondering if it would be possible to receive a replacement copy.
I attached photos of the damaged print and packaging. Thank you for your time and assistance.
Kind regards,
Name removed
OrderID: VGPhone number removed4
Clear nice photos and fast friendly service.
Other than the original photo, the backgrounds looked artificial. I received a complimentary 5x7 photo for my older children’s graduations, I had assumed this was customary.
Haven’t received my pictures yet
Process was difficult to choose multiple photos and could not download digital copies. Great pictures but delivery is inadequate.
The personalization on the photos is a nice addition!
Very good and easy!
Picture quality except for a few was so-so. Charging $100 for 3 digital prints delivered via email is highway robbery.
My daughter's face doesn't look like it did on the computer screen. I'm not happy but will not go through all the hassle of returning and waiting for another set.
came ahead of time and the photos look really nice and weren’t messed up!
I emailed the customer service and no response. The mouth is huge and not my sons after you removed tassel. There are other front facing pictures of my son and you can see. It looks terrible. I asked for it to be redone or at least money back from that pose because it is unusable. At 190 dollars that should be better at responding.