Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 5015 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 6, 2026 — Rated 6 out of 10 by P.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

A lot of pictures were captured off guard and eyes were closed. Pictures were not focused.

Report a concern   July 6, 2026 — Rated 10 out of 10 by C.D. Graduation Foto
What do you like about our products and services?

Easy ordering and fast processing and delivery.

Report a concern   July 6, 2026 — Rated 7 out of 10 by A.K. Graduation Foto
What could we do to improve?

There was only 3 photos that were of good quality.

Report a concern   July 6, 2026 — Rated 6 out of 10 by L.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

The cost is way too high for the digital photos! It was a complaint in the high school FB group as well. Nobody wanted to order them.

Report a concern   July 5, 2026 — Rated 8 out of 10 by T.G. Graduation Foto
What could we do to improve?

N/A

Report a concern   July 5, 2026 — Rated 7 out of 10 by R.K. Graduation Foto
What could we do to improve?

Photos were ok, my son had his tassel in his mouth. I understand I could have paid for the correction but the cost was too much. Photos arrived fairly quickly.

Report a concern   July 5, 2026 — Rated 0 out of 10 by R.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered our son's photos and have not received anything until this survey question...hmmmm

Report a concern   July 4, 2026 — Rated 5 out of 10 by K.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

One of the photographs we purchased is blurry, and it did not appear that way in the proof. We would like a refund for the purchase price.

Report a concern   July 4, 2026 — Rated 9 out of 10 by S.B. Graduation Foto
What do you like about our products and services?

I had issues ordering, but it was easy to see the pictures and options.

Report a concern   July 4, 2026 — Rated 10 out of 10 by D.H. Graduation Foto
What do you like about our products and services?

Quality is great and shipping was fast. Beautiful prints and digital copies. Thank you!

Report a concern   July 4, 2026 — Rated 7 out of 10 by C.B. Graduation Foto
What could we do to improve?

The pictures were great, they were just off centered. I understand that it’s a very fast paced situation though.

Report a concern   July 4, 2026 — Rated 10 out of 10 by J.H. Graduation Foto
What do you like about our products and services?

pretty good picture quality, fair prices, excellent reminders to purchase, prompt shipping and on-time delivery

Report a concern   July 4, 2026 — Rated 0 out of 10 by J.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

It’s been 30 days and I still haven’t received the photos I ordered. The graduation party in which we wanted to display them has passed. I reached out via email to inquire and never heard back.

Report a concern   July 4, 2026 — Rated 10 out of 10 by V.H. Graduation Foto
What do you like about our products and services?

Easy to order.

Report a concern   July 4, 2026 — Rated 0 out of 10 by A.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

Have not received the order yet, so I can’t rate it

Report a concern   July 3, 2026 — Rated 9 out of 10 by S.M. Graduation Foto
What do you like about our products and services?

Very good selection of photos to pick from. Very fast delivery.

Report a concern   July 3, 2026 — Rated 10 out of 10 by C.W. Graduation Foto
What do you like about our products and services?

Good quality and quick delivery

Report a concern   July 3, 2026 — Rated 3 out of 10 by J.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

The class photo is nice quality, but honestly the people are so small in the pic that I have no clue who is even in the pic. I bought the smaller framed option and i would recommend that you do NOT sell that to customers in the future. For northville having 678 people that size should never be an option.

Report a concern   July 3, 2026 — Rated 0 out of 10 by Y.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures were yo experience I I can’t effort them 🥺

Report a concern   July 3, 2026 — Rated 10 out of 10 by K.R. Graduation Foto
What do you like about our products and services?

Quality and quick response!!

Report a concern   July 3, 2026 — Rated 9 out of 10 by J.S. Graduation Foto
What do you like about our products and services?

Great photo quality!

Report a concern   July 3, 2026 — Rated 10 out of 10 by L.M. Graduation Foto
What do you like about our products and services?

Very good quality, great attention to good shots of student.

Report a concern   July 3, 2026 — Rated 10 out of 10 by H.M. Graduation Foto
What do you like about our products and services?

Came quickly in good shape.

Report a concern   July 3, 2026 — Rated 9 out of 10 by L.A. Graduation Foto
What do you like about our products and services?

Happy that you were able to capture an up close photo of this special moment for our family to share!

Report a concern   July 3, 2026 — Rated 10 out of 10 by S.D. Graduation Foto
What do you like about our products and services?

convenient way to get photos quick

Report a concern   July 3, 2026 — Rated 6 out of 10 by J.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

My photos were expensive and arrived bent. Although part of this could be USPS, the cardboard backing used to send my photos was so thin there was no resistance to folding up the envelope. I spent nearly $90 for three photos and they arrived messed up. Use corrugated board or sandwich photos between two pieces of heavier cardboard.

Report a concern   July 3, 2026 — Rated 10 out of 10 by O.P. Graduation Foto
What do you like about our products and services?

I needed to contact customer service and the lady I worked with was extremely nice and helpful.

Report a concern   July 3, 2026 — Rated 8 out of 10 by A.H. Graduation Foto
What could we do to improve?

Price is high

Report a concern   July 3, 2026 — Rated 9 out of 10 by C.G. Graduation Foto
What do you like about our products and services?

Great pictures

Report a concern   July 3, 2026 — Rated 7 out of 10 by B.N. Graduation Foto
What could we do to improve?

I think that the price for one digital photo was way too high.


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