Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4047 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 8, 2025 — Rated 9 out of 10 by T.S.K. Graduation Foto
What do you like about our products and services?

Lots of great shots. I appreciate that there were shots of my graduate in the audience or walking, in addition to the traditional receiving the diploma and after-stage shots.

Report a concern   July 8, 2025 — Rated 0 out of 10 by A.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Never received pictures after several weeks.

Report a concern   July 7, 2025 — Rated 6 out of 10 by M.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

It was too expensive for what I got. My iPhone photo was better and printing at walgreen made it more affordable.

Report a concern   July 7, 2025 — Rated 0 out of 10 by R.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

I have not received my photos and I paid $97.00

Report a concern   July 7, 2025 — Rated 10 out of 10 by M.H. Graduation Foto
What do you like about our products and services?

Very well done

Report a concern   July 7, 2025 — Rated 3 out of 10 by M.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

the photos looked rushed and blurry.

Report a concern   July 7, 2025 — Rated 4 out of 10 by A.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

I should not be pressured to order now for the best prices….best Brice’s are ending soon, final days to order to receive the best prices, final days to order pictures so I place my order and then receive a code for 20% off for rhe 4th of July. And continue to receive texts this morning about ordering as if there is no expiration date.

To make this right, you can adjust my charges by honoring the sale price and refunding the 20%.

Report a concern   July 7, 2025 — Rated 7 out of 10 by W.K. Graduation Foto
What could we do to improve?

Received photos when expected but unfortunately there is a problem with the coloring of my daughter’s tassel in two of the photos. There is a large gray streak going through her brown tassel on her cap. Would like to see if they could be re-printed. Thank you.

Report a concern   July 7, 2025 — Rated 0 out of 10 by X.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Very expensive

Report a concern   July 7, 2025 — Rated 10 out of 10 by K.J. Graduation Foto
What do you like about our products and services?

The pictures were very nice, the price point was good and I receive the pictures I ordered quickly.

Report a concern   July 6, 2025 — Rated 4 out of 10 by J.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

The picture that we were shown online is different than the one that I received that I ordered. The picture I received she was lower in the picture and then her diploma was cut in half. It did not look like that in the photos for example pictures. We were kind of disappointed that it didn’t look like what we ordered.

Report a concern   July 6, 2025 — Rated 10 out of 10 by J.S. Graduation Foto
What do you like about our products and services?

Great photos, and they were easy to order and delivered quickly!

Report a concern   July 6, 2025 — Rated 0 out of 10 by K.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered the plaque ans haven't received it.

Report a concern   July 6, 2025 — Rated 10 out of 10 by T.F. Graduation Foto
What do you like about our products and services?

Convenience. It was nice that we did not have to stress about getting a great photo of her moment!

Report a concern   July 6, 2025 — Rated 10 out of 10 by P.T. Graduation Foto
What do you like about our products and services?

Good quality

Report a concern   July 6, 2025 — Rated 6 out of 10 by L.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

My son's 5x7 photos have a random mascot on them (a knight?). It isn't either the old school mascot or the new school mascot. I would like to send back the 5x7 photos I received and either get them exactly as they are (cropping retained as originally selected) with no mascot printed on the photos at all or get them with the correct mascot printed on them. I'm not sure why a random mascot would be placed on the photos, but I'm not happy with it being there. My e-mail address is Email address removed & my phone number is Phone number removed. Please let me know how to get this corrected. Thank you.

Report a concern   July 6, 2025 — Rated 7 out of 10 by D.M. Graduation Foto
What could we do to improve?

Have more variety of packages that are economical.

Report a concern   July 6, 2025 — Rated 10 out of 10 by P.K. Graduation Foto
What do you like about our products and services?

I loved how quick the turn around was!

Report a concern   July 6, 2025 — Rated 0 out of 10 by T.B.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

Never received photos from graduation after ordering them.

Report a concern   July 6, 2025 — Rated 8 out of 10 by J.V. Graduation Foto
What could we do to improve?

I have bought a product but i still keep receiving many emails. I don’t need to keep receiving the same emails!

Report a concern   July 6, 2025 — Rated 5 out of 10 by D.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Where is my photo?

Report a concern   July 6, 2025 — Rated 8 out of 10 by S.N. Graduation Foto
What could we do to improve?

Ridiculously expensive

Report a concern   July 6, 2025 — Rated 6 out of 10 by N.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

The prices were ridiculous!!

Report a concern   July 5, 2025 — Rated 9 out of 10 by P.M. Graduation Foto
What do you like about our products and services?

Had issue with glasses glare removal in the first edit and they fixed it for me in a timely manner.

Report a concern   July 5, 2025 — Rated 10 out of 10 by T.M. Graduation Foto
What do you like about our products and services?

Love the magnets and the frame for holding the picture and tassel.

Report a concern   July 5, 2025 — Rated 2 out of 10 by R.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

My daughter's official photo by the flag has her eyes closed. VERY DISAPPOINTED this wasn't caught & taken again. would have been nice to have her shaking superintendent's hand or school board president. Not sure which person is shaking her hand it the only photo of her on stage.

Report a concern   July 5, 2025 — Rated 7 out of 10 by D.K. Graduation Foto
What could we do to improve?

We desired to put a 6X10 photo in a matted 11X17 frame. Having the portrait framed made the mounting process far more difficult. The narrow edges of the printed frame made the mounting challenging. Desire for the option of a clean portrait, without any printed framwork.

Report a concern   July 5, 2025 — Rated 9 out of 10 by M.B. Graduation Foto
What do you like about our products and services?

The that the pictures look are so pretty and good too

Report a concern   July 5, 2025 — Rated 10 out of 10 by G.J. Graduation Foto
What do you like about our products and services?

Ease

Report a concern   July 5, 2025 — Rated 9 out of 10 by R.H. Graduation Foto
What do you like about our products and services?

I appreciated the ability to crop photos, especially when ordering different sizes of the same picture.


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