Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4621 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2026 — Rated 10 out of 10 by K.A. Graduation Foto
What do you like about our products and services?

Loved that there were multiple pictures taken throughout the evening and there was such a great selection to choose from.

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.K. Graduation Foto
What do you like about our products and services?

Staff is great!

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.K. Graduation Foto
What do you like about our products and services?

The pictures were great.

Report a concern   June 18, 2026 — Rated 10 out of 10 by R.J. Graduation Foto
What do you like about our products and services?

Easy to order and received my digital prints very quickly.

Report a concern   June 18, 2026 — Rated 7 out of 10 by T.M.F. Graduation Foto
What could we do to improve?

My daughter's left eye looked distorted in all her pictures. We used the prints to make pictures for her graduation party, but her eye looked messed up in most of them, almost like the touch-up done ruined the natural look of her eye.

Report a concern   June 18, 2026 — Rated 0 out of 10 by C.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

I never received my order!

Report a concern   June 18, 2026 — Rated 4 out of 10 by E.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

I have written the company twice concerning the resolution of the photos that we received and still have not gotten a response!

Report a concern   June 18, 2026 — Rated 8 out of 10 by S.R. Graduation Foto
What could we do to improve?

Better lighting and cropping of photos.

Report a concern   June 18, 2026 — Rated 8 out of 10 by J.A. Graduation Foto
What could we do to improve?

More variety of sizes - 4x6, 2x3 , etc.

Report a concern   June 18, 2026 — Rated 10 out of 10 by H.S. Graduation Foto
What do you like about our products and services?

Great photos and quick delivery

Report a concern   June 18, 2026 — Rated 7 out of 10 by T.P. Graduation Foto
What could we do to improve?

More pictures with each graduate to choose from. I only got one picture for a group picture with my daughter and I would have liked a couple more with just her and I

Report a concern   June 18, 2026 — Rated 7 out of 10 by M.W. Graduation Foto
What could we do to improve?

wanted a picture of the baker symbol behind her with the diploma in her hand

Report a concern   June 18, 2026 — Rated 0 out of 10 by V.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

It was way too overpriced and I never even received my order. What a scam.

Report a concern   June 18, 2026 — Rated 7 out of 10 by S.H. Graduation Foto
What could we do to improve?

The photos are too expensive.

Report a concern   June 18, 2026 — Rated 9 out of 10 by V.M. Graduation Foto
What do you like about our products and services?

prompt service and a good quality

Report a concern   June 18, 2026 — Rated 8 out of 10 by K.M. Graduation Foto
What could we do to improve?

Provide student seating arrangements in advance so parents know where to sit in order to best view their student.

Report a concern   June 18, 2026 — Rated 5 out of 10 by R.Y. Graduation Foto
How did we disappoint you and what can we do to make things right?

Some pictures were not centered very well. Some pictures were not of our graduate. First few pictures that were photoshopped on a background looked like a middle school student did it.

Website was also created by the same 7th grade student.

Honestly, not very impressed overall. Wife did get some great shots with her Nikon Z6 III from the stands.

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.L. Graduation Foto
What do you like about our products and services?

The website was easy to use, the choices easy to find, and quick service.Thank you.

Report a concern   June 18, 2026 — Rated 8 out of 10 by M.L. Graduation Foto
What could we do to improve?

Pictures were good quality but the price seemed expensive for a digital copy (3 for $100)!

Report a concern   June 18, 2026 — Rated 9 out of 10 by R.D. Graduation Foto
What do you like about our products and services?

Safe & fast delivery.

Report a concern   June 18, 2026 — Rated 5 out of 10 by S.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photos were poor quality and not fully in focus. I bought them only because it was my daughter, but it's almost embarrassing to display them in my living room.
Since the school had strict boundaries of where parents could take pictures, I guess I appreciate having a photographer on-site to take photos, but it's just very low quality and I'm disappointed that this was our "professional" option.

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.A.U. Graduation Foto
What do you like about our products and services?

Easy to navigate
Prompt service
Quality of photographs was the best

Report a concern   June 18, 2026 — Rated 10 out of 10 by K.B. Graduation Foto
What do you like about our products and services?

The pictures were excellent! They came fast after we ordered. Thank you for the great service. It was a day we wanted to remember forever and you definitely helped with that.

Report a concern   June 18, 2026 — Rated 0 out of 10 by D.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The graduation pictures of my daughter were taken without a flash. So her picture is very dark! She bends into the background.

If possible, the lighting needs to be adjusted and new pictures mailed to me. Especially on the two photo magnets we purchased.

Report a concern   June 18, 2026 — Rated 7 out of 10 by D.H. Graduation Foto
What could we do to improve?

Pictures did not arrive protected in the mail and went slightly bent. They should have at least had the cardboard protectors around them. Your website doesn’t save photos once on the mailbox so I would have to go back through all of them. Website was not easy to navigate.

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.D. Graduation Foto
What do you like about our products and services?

Excellent photo of my friend. It is framed and displayed on a table in my foyer.

Report a concern   June 18, 2026 — Rated 10 out of 10 by H.J. Graduation Foto
What do you like about our products and services?

Easy to use & great customer service

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.M. Graduation Foto
What do you like about our products and services?

I like seeing the different poses and the different background options.

Report a concern   June 18, 2026 — Rated 8 out of 10 by K.M. Graduation Foto
What could we do to improve?

Check background for images that are undesirable and take away from the personal experience. Also, the background was too dark and consumed the image of the person.

Report a concern   June 18, 2026 — Rated 8 out of 10 by B.G. Graduation Foto
What could we do to improve?

Wish the picture frame came with the connections to put against the wall


Privacy Policy