Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4047 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 9, 2025 — Rated 9 out of 10 by R.R. Graduation Foto
What do you like about our products and services?

Good interface on website. Process is straight forward, organized and easy to use.

Report a concern   June 9, 2025 — Rated 0 out of 10 by M.B.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photos I ordered were good. But I ordered a photo ceramic mug too. Arrived broken as they only protection was a thin bit of brown paper no other packaging.
Really? How do you not think it’s not going to be broken when you just put it in a box and it has to travel hundreds of miles to its destination? Very disappointed. Wanted to order another mug but don’t want to waste my money again if you don’t package it correctly! So very disappointed

Report a concern   June 8, 2025 — Rated 10 out of 10 by K.G. Graduation Foto
What do you like about our products and services?

Quick and easy

Report a concern   June 8, 2025 — Rated 1 out of 10 by J.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

No disappointment.

Report a concern   June 7, 2025 — Rated 5 out of 10 by C.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

The quality of the photos weren't great. I appreciate that the lighting conditions were challenging, but I had hoped for something a little more balanced, with better framing.

Report a concern   June 7, 2025 — Rated 9 out of 10 by P.S. Graduation Foto
What do you like about our products and services?

The photos were very nice, considering how quickly each student had to move thru the process to keep everything going in a timely manner. I was pleased with the results, with the ease of ordering and with how quickly my shipment was received (UNdamaged)!!

One suggestion, the alternate background that had a lot of green just blended with the green gowns and it was also quite "busy". Maybe a background with green on the edges and white behind the grad, so the grad stands out a bit more could be a thought for future background choices.

Report a concern   June 7, 2025 — Rated 2 out of 10 by D.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

other. graduation photo sites allow you to change the background of the photos and yours does not

Report a concern   June 7, 2025 — Rated 4 out of 10 by A.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

Prices were too higj

Report a concern   June 7, 2025 — Rated 10 out of 10 by C.S. Graduation Foto
What do you like about our products and services?

Easy to order

Report a concern   June 7, 2025 — Rated 0 out of 10 by K.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

Way way too expensive.
I still haven’t received my photo yet

Report a concern   June 7, 2025 — Rated 9 out of 10 by J.H. Graduation Foto
What do you like about our products and services?

Easy to order packages. Shipping was quick

Report a concern   June 7, 2025 — Rated 9 out of 10 by L.M. Graduation Foto
What do you like about our products and services?

Good quality and fast service

Report a concern   June 6, 2025 — Rated 10 out of 10 by V.T. Graduation Foto
What do you like about our products and services?

Easy process

Report a concern   June 6, 2025 — Rated 4 out of 10 by K.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

I paid extra for a touch up so that the stray hair on my son’s grad picture would be taken off and it wasn’t so I was disappointed.

Report a concern   June 6, 2025 — Rated 10 out of 10 by J.M. Graduation Foto
What do you like about our products and services?

Good job keep it up

Report a concern   June 6, 2025 — Rated 9 out of 10 by J.G. Graduation Foto
What do you like about our products and services?

The graduation pictures were clear, and you captured several different aspects of the ceremony. Thank you

Report a concern   June 6, 2025 — Rated 9 out of 10 by S.C. Graduation Foto
What do you like about our products and services?

Good.need little bit better quality.

Report a concern   June 6, 2025 — Rated 10 out of 10 by M.P. Graduation Foto
What do you like about our products and services?

The pictures turned out beautiful.

Report a concern   June 6, 2025 — Rated 10 out of 10 by S.P. Graduation Foto
What do you like about our products and services?

Easy to order and the photos came quickly

Report a concern   June 6, 2025 — Rated 1 out of 10 by E.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

I received part of the order. The plaque I received had a different photo from my order. I emailed back and sent my order including a picture of the plaque I received. They apologized and agreed to send me a correct order but still they have not emailed me the confirmation for the approved order.

In additiion, I still have not received the print photo that I ordered and paid and still don’t have an answer about that.
I am very dissapointed

Report a concern   June 6, 2025 — Rated 10 out of 10 by B.C. Graduation Foto
What do you like about our products and services?

Easy and fast service for nice quality photos

Report a concern   June 6, 2025 — Rated 4 out of 10 by K.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

The quality of the picture was not that great. Others that ordered also were disappointed in the quality.

Report a concern   June 6, 2025 — Rated 1 out of 10 by P.J.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

I still have not received my order.

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Email address removed

Report a concern   June 6, 2025 — Rated 7 out of 10 by K.H. Graduation Foto
What could we do to improve?

The picture with the diploma after walking across the stage on grad day should have a better backdrop in my opinion. The dark hallway behind wasnt significant to me. The picture on stage while shaking hands was very good.

Report a concern   June 6, 2025 — Rated 6 out of 10 by K.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

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Report a concern   June 6, 2025 — Rated 10 out of 10 by P.F. Graduation Foto
What do you like about our products and services?

Ease of ordering, good quality pictures.

Report a concern   June 6, 2025 — Rated 10 out of 10 by S.A.R. Graduation Foto
What do you like about our products and services?

The pictures were beautifully edited.

Report a concern   June 6, 2025 — Rated 10 out of 10 by D.D. Graduation Foto
What do you like about our products and services?

Great pictures and fast service after placing order. Thank you!

Report a concern   June 6, 2025 — Rated 10 out of 10 by B.D.G. Graduation Foto
What do you like about our products and services?

Good selection of packages and also appreciated the option to buy digital photos as well.

Report a concern   June 6, 2025 — Rated 10 out of 10 by A.S. Graduation Foto
What do you like about our products and services?

Easy and fast


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