based on 4047 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
More affordable photo packages
Nice pictures and it was good to not have to worry about taking my own
My pictures of my college grad were beautiful.
When looking at my proofs, I thought they were great yet when I downloaded, there was one I wished I could have retouched because the acne was not visible in the proof
Only 6 Shots and highly over priced for only digital prints.
great quality and choices from graduation. easy ordering too
Lower the cost a bit to make the pictures more affordable.
These pictures were SO EXPENSIVE. I would have hired someone else if I know you would charge an arm and a leg for these pictures. Like I am already in debt from student loans, be so for real.
Good quality
The close up shots on the stage and the ease of looking at the images. Also the email alerting me there were images to look at, otherwise I wouldn’t have known.
photo options were limited. pictures were not very good.
great photos for good memories
The photo prices for a digital download are criminally high. Absolutely absurd.
I would mainly emphasis on the cost, as students couldn't pay so much.
At least, just the soft copies should be minimal.
Apart from that everything is good.
She wasn’t happy with any of the photos. She was all hot and sweaty. Then paying $60 for 1 photo is a tad bit ridiculous. When my son graduated 3 yrs ago from Durand his was $29
Really liked the photos. I wish they were more affordable though. Photographers did a great job! Thank you for capturing these important life moments on film/pics!
i never received the download.
The variety of backgrounds for the posed photo, and all the pictures from the entire ceremony provided a variety to choose from.
Quality was great
QUICK AND GREAT QUALITY
I think you did an amazing job of getting photos of my son in various photos; however, when I ordered the collage, I did not realize these were not matted photos, rather just a digital print. The same holds true for the personalization area. Rather cheap looking. Again, amazing job on the field.
The rep was very helpful when I called. Thanks!
Delivered right away. Easy to order
My daughter never received notification as to where to buy photos. We had to track them down months later.
We are happy with the photo service and quality of the photos.
I like that there was professional photography services used at Hope College for my son's graduation. I wasn't able to sit close and the photos are perfect moments.
Picture quality is excellent
Your service was quick and the site was easy to navigate and place my order
The picture itself was not centered. Which is fine when you have to post so many but it would have been nice to have an option to at least make him centered and not part of his arm cut off
We are grateful to have the pictures. Most of what we ordered it perfect. One came out so blurry that we threw it out. It would be great to be able to know ahead of time if images are going to be blurry in certain sizes so we would not have ordered it.