Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4047 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 13, 2025 — Rated 10 out of 10 by C.B.N. Graduation Foto
What do you like about our products and services?

Easy access to photo. Nice picture variations to choose from. Easy order process and delivered quickly.

Report a concern   June 13, 2025 — Rated 10 out of 10 by M.H. Graduation Foto
What do you like about our products and services?

I liked that the photographers were out in the courtyard after the ceremony taking pictures of more than just the diploma scene.

Report a concern   June 13, 2025 — Rated 9 out of 10 by S.H. Graduation Foto
What do you like about our products and services?

Had a nice selection of options for print

Report a concern   June 13, 2025 — Rated 5 out of 10 by J.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

Price was way to high for the product received

Report a concern   June 13, 2025 — Rated 10 out of 10 by A.R.C. Graduation Foto
What do you like about our products and services?

Candid shots where I couldn't get close at graduation

Report a concern   June 13, 2025 — Rated 8 out of 10 by B.S. Graduation Foto
What could we do to improve?

Since I’ve already ordered, quit sending me emails!

Report a concern   June 13, 2025 — Rated 8 out of 10 by C.F. Graduation Foto
What could we do to improve?

The prices are a bit steep. In this economy, these prices are crazy! I could only afford to get two pictures for my daughter and I would have loved to get more, but cannot afford it.

Report a concern   June 13, 2025 — Rated 9 out of 10 by B.B. Graduation Foto
What do you like about our products and services?

it waseasy to order and the photos came very quickly

Report a concern   June 13, 2025 — Rated 9 out of 10 by A.E. Graduation Foto
What do you like about our products and services?

I like the reminders to order and the various backgrounds to choose from. I did not really approve of the lighting of photo, the graduate seemed darker than actually is. The price was a bit high.

Report a concern   June 13, 2025 — Rated 5 out of 10 by G.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

Wish the photo would have been edited. The graduates face is so shiny. I'm wondering if a matte finish would have been better. Examples of finishes would be helpful.

Report a concern   June 13, 2025 — Rated 4 out of 10 by S.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

1. The photos were not great. My daughter’s photo appeared to look like a mugshot. I would have hoped/expected the photographer to do a retake or assist her with looking decent.
2. The price for 1 singular digital photo was absolutely outrageous. It felt like a money grab to parents who want a decent photo but for $60 for a single digital photo, not even a print, is awful.
I paid the $200 to get all my pictures but I am not satisfied with the quality at all given the special occasion. For the prices you’re charging, I would have expected MUCH better photos.
I didn’t rate lower because the photos of my daughter were captured at the very moment she received her diploma. I would have preferred to take my own pictures though.

Report a concern   June 13, 2025 — Rated 3 out of 10 by B.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

you took picture not even of me i was there but they’re more focused on the other person in the photo
i really like one of me but i was the one cut out and the other dude was showing more

Report a concern   June 13, 2025 — Rated 10 out of 10 by T.S. Graduation Foto
What do you like about our products and services?

There were may products offered so you were able to get what you wanted.

Report a concern   June 13, 2025 — Rated 7 out of 10 by E.V. Graduation Foto
What could we do to improve?

Your pictures are good but the prices are too high

Report a concern   June 13, 2025 — Rated 8 out of 10 by T.L. Graduation Foto
What could we do to improve?

Cost

Report a concern   June 13, 2025 — Rated 10 out of 10 by M.N. Graduation Foto
What do you like about our products and services?

Quick shipping, photo in great condition

Report a concern   June 13, 2025 — Rated 9 out of 10 by C.F. Graduation Foto
What do you like about our products and services?

easy to order. Good pics to choose from

Report a concern   June 13, 2025 — Rated 9 out of 10 by F.H. Graduation Foto
What do you like about our products and services?

Foto

Report a concern   June 13, 2025 — Rated 10 out of 10 by I.S. Graduation Foto
What do you like about our products and services?

Pictures were fantastic and the ordering process was very easy.

Report a concern   June 13, 2025 — Rated 10 out of 10 by R.P. Graduation Foto
What do you like about our products and services?

Great quality and easy to order products

Report a concern   June 13, 2025 — Rated 7 out of 10 by L.F. Graduation Foto
What could we do to improve?

I have 1 8x10 picture that wasnt completely clear which was disappointing

Report a concern   June 13, 2025 — Rated 7 out of 10 by S.J. Graduation Foto
What could we do to improve?

Three of the five photos that we were presented with were unusable out of focus or eyes closed. I can’t imagine how you guys approach photographing 1300 students. But I may have bought an extra picture or two if those were an option. So maybe hiring an extra few photographers to make sure that every student is covered and covered well would probably make you a little more money.

Report a concern   June 13, 2025 — Rated 8 out of 10 by J.D. Graduation Foto
What could we do to improve?

Prices were a bit much especially for a single 5x7

Report a concern   June 13, 2025 — Rated 5 out of 10 by A.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered different 5x7 pictures and got 3 different ones rather than the 6 and then you doubled them. So pretty bummed about that .

Report a concern   June 13, 2025 — Rated 0 out of 10 by D.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

You sent WAY too many emails. Even after I ordered you sent me emails telling me to email to 3 different email addresses at the same time. Even after I unsubscribed I received emails with a Father’s Day deal- you had no way to know my dad died this last year but this is something to be conscious of in the way you word promotional deals (Father’s Day deal instead of “something for your dad”) Don’t send emails after someone unsubscribes!

Report a concern   June 13, 2025 — Rated 10 out of 10 by J.E. Graduation Foto
What do you like about our products and services?

Pictures were clear and up close when taken while the diploma was being received.

Report a concern   June 13, 2025 — Rated 7 out of 10 by M.S. Graduation Foto
What could we do to improve?

My photos arrived with a flimsy piece of cardboard and my pictures were warped

Report a concern   June 13, 2025 — Rated 10 out of 10 by A.K. Graduation Foto
What do you like about our products and services?

I REALLY appreciate the pricing. There were lots of options that were affordable and very reasonable with available packages. I didn’t feel at home like we were being taken advantage of. The photos were high-quality and delivered quickly and well packaged.

Report a concern   June 13, 2025 — Rated 10 out of 10 by I.J. Graduation Foto
What do you like about our products and services?

I love the photos just wish there was a way to create my own package with having to select from pre made packages.

Report a concern   June 13, 2025 — Rated 9 out of 10 by R.P. Graduation Foto
What do you like about our products and services?

Support is first class


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