based on 4047 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality was good and pricing reasonable.
I paid extra money for cleaning up the photograph but it looks exactly the same if I didn't. I thought removing hair would be one area you would clean up, but I was wrong. I paid over $100 for something I could have done on my own. I should be refunded for the extra fee for getting rid of imperfections as you did not do the one I thought which was a bit on hair on his forehead. I am disappointed as I thought you would have made the photo look better and not the same.
The photography was not that great considering the cost. My daughter wears glasses and the photo was significantly yellowed around her glasses in the picture.
Everything!! Love the live in action photos.
Easy process for review of photos. Good quality images.
I paid $19 to remove hair from her face. It was not done. I was told I had to pay even more. I am very disappointed.
The quality of the photography is not great.
Quality of the photos
The plaque is advertised as vertical and I received a horizontal version which was honestly disappointing.
Great pictures
Received the proofs and then the photo quickly.
Very fast shipping
Prices seem quite steep. Also disappinted in the backgrounds. A couple were too busy, and the blue? The grads are already in blue! But the cost seemed way too much, otherwise I might have ordered more for family.
I appreciated the teams willingness to modify a photo from landscape to portrait orientation.
The quality of the photos were perfect Mine were delivered with the pics vertical and with one person in the pic should have been horizontal. They had no problem recropping the photo and resending them in perfect condition. Very satisfied customer. Highly recommend their services.
The print I ordered was SUPER glossy. I wish I the website had examples of how the prints would look when ordering glossy vs. mate.
The cost is outrageous, and the quality just isn’t worth it.
The photos are mediocre at best, and they charge extra for basic fixes like glare on glasses—which should be standard. I only placed an order because my daughter begged for a candid shot with her friends. The whole thing feels like a cash grab aimed at parents already stretched thin paying for graduation expenses. Disappointing and frustrating
Loved the ease of your services. Nice to get up close pics
Your way too expensive
The banner at the bottom of the photo that says the school and commencement date - the text should be center and middle aligned in the white space, not at the top. It looks goofy.
There was no communication on where or how to get these photos. It took a bunch of people asking before the community figured it out.
Some of my child's photos were poorly done. Huge glares behind him, poor lighting. The picture on the stage was taken when he was making a funny face (face was not on purpose) That was the picture most wanted but didn't get. There should have been a second shot.
Photographs were of great quality and captured the most perfect moments of my sons graduation.
Easy to see the photos of our graduate and easy to make payment.
The photo package was good but very expensive.
The pictures are very clear and are of very good quality
The candid pics were good. Didn’t care for some of the posed ones
Quality photos and frame.
The picture is blurry
My photo arrived damaged and when I contacted customer service by email I did not receive a reply.
Very quick turn around. Photos were great quality
Easy website. Fast shipping