Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4047 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 27, 2025 — Rated 4 out of 10 by W.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

The Image wasn't fully clear and the option we were given seemed to be a rush job. Also the pricing for these packages seemed outrageous.

Report a concern   June 27, 2025 — Rated 10 out of 10 by T.N. Graduation Foto
What do you like about our products and services?

Great photos and good selection to choose from

Report a concern   June 27, 2025 — Rated 9 out of 10 by D.C. Graduation Foto
What do you like about our products and services?

Quality work and quick shipping.

Report a concern   June 27, 2025 — Rated 8 out of 10 by S.C. Graduation Foto
What could we do to improve?

Please stop using a flash for the photos

Report a concern   June 27, 2025 — Rated 10 out of 10 by L.C.K. Graduation Foto
What do you like about our products and services?

It was an easy process to find my son's photos and place an order.

Report a concern   June 27, 2025 — Rated 7 out of 10 by A.R. Graduation Foto
What could we do to improve?

Very expensive digital packages

Report a concern   June 27, 2025 — Rated 2 out of 10 by R.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Very expensive, hard for me to scrap together money to even buy my photos

Take way to long to get them

Report a concern   June 27, 2025 — Rated 10 out of 10 by D.H. Graduation Foto
What do you like about our products and services?

The grad photos were really good quality! I liked the “personality” photos after they walked the stage. Thank you!

Report a concern   June 27, 2025 — Rated 8 out of 10 by T.F. Graduation Foto
What could we do to improve?

Photos are WAY too expensive

Report a concern   June 27, 2025 — Rated 8 out of 10 by L.F. Graduation Foto
What could we do to improve?

Offer the ability to order photos for a longer period of time. By the time my son sent me the email, I had only that day to decide and now I wish I had ordered one for my office desk and may be ordered a different size.

Report a concern   June 27, 2025 — Rated 8 out of 10 by M.B. Graduation Foto
What could we do to improve?

Lower prices, package prices are outrageous! As much as I loved all the images I could only afford one style print. And even then I spent more than I wanted to. The website is not very user friendly, very hard to navigate when you are looking at multiple images

Report a concern   June 27, 2025 — Rated 7 out of 10 by R.A. Graduation Foto
What could we do to improve?

I thought it was too expensive and when I got them printed the quailty was not great.

Report a concern   June 27, 2025 — Rated 10 out of 10 by E.R. Graduation Foto
What do you like about our products and services?

Professional pictures

Report a concern   June 26, 2025 — Rated 5 out of 10 by C.F.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

One of my photos was blury and picture color looked dull.

Report a concern   June 25, 2025 — Rated 8 out of 10 by M.H. Graduation Foto
What could we do to improve?

When there are people in the background they should be blurred out to accentuate the main person being photographed.

Report a concern   June 24, 2025 — Rated 7 out of 10 by K.K. Graduation Foto
What could we do to improve?

The actual grad photo was great, but wish there had been an option for 4x6 to match my daughter's from a few years ago. Also the magnets are small and metal, not what we ordered in the past. The image on the magnets not as sharp, either.

Report a concern   June 24, 2025 — Rated 2 out of 10 by T.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

It looks like no one cared to tell the kids graduating to smile, fix hair or otherwise. I have seen many kids pictures now and we couldn’t want to buy any. My kids phones took better photos. Sorry. I wish it was otherwise.

Report a concern   June 24, 2025 — Rated 9 out of 10 by A.F. Graduation Foto
What do you like about our products and services?

Pictures were great

Report a concern   June 24, 2025 — Rated 8 out of 10 by K.E. Graduation Foto
What could we do to improve?

Prices are higher than I expected. The photo of my child holding their diploma was off center for the background of the school name/logo. Not sure if kids were told to smile when they were walking away from getting diploma, but my child is not even looking at the camera.

Report a concern   June 23, 2025 — Rated 7 out of 10 by K.C. Graduation Foto
What could we do to improve?

N/a

Report a concern   June 23, 2025 — Rated 8 out of 10 by M.P. Graduation Foto
What could we do to improve?

Cheaper deals

Report a concern   June 23, 2025 — Rated 10 out of 10 by L.F. Graduation Foto
What do you like about our products and services?

Good pictures and fast service.

Report a concern   June 23, 2025 — Rated 10 out of 10 by B.S. Graduation Foto
What do you like about our products and services?

I was thrilled with the stunning photo. Nary a closed eye or crummy facial expression, AND multiple poses. A really beautiful picture to add to my grandchildren's collection. Thank you

Report a concern   June 22, 2025 — Rated 7 out of 10 by M.R. Graduation Foto
What could we do to improve?

I placed an order late May and then reordered a few additional 5x7’s more recently. I just received the second set of photos and they are much darker than the originals. I was not as pleased with the reorder- I felt like the same attention was not given to the reorder. The photos don’t look as nice as the originals due to the dark background.

Report a concern   June 22, 2025 — Rated 9 out of 10 by S.P. Graduation Foto
What do you like about our products and services?

I'm thankful we were able to get up close and personal shots from our Spartan's big day. The photo came quickly, was of great quality, and we appreciated the opportunity to order a smaller package of photos. Very well done, thank you!

Report a concern   June 22, 2025 — Rated 8 out of 10 by D.J. Graduation Foto
What could we do to improve?

It was nice to have appointments at the school. But doing pictures at the school doesn't allow the same options as a studio. I did not order pictures as I wanted more outfit options and a different location option.

Report a concern   June 22, 2025 — Rated 10 out of 10 by J.F.D. Graduation Foto
What do you like about our products and services?

That I could purchase photos and download them.

Report a concern   June 22, 2025 — Rated 3 out of 10 by K.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The cost for the pictures was to expensive. I did like the the pictures and would have purchased them all but wasn’t paying that much.

Report a concern   June 22, 2025 — Rated 10 out of 10 by K.M. Graduation Foto
What do you like about our products and services?

Ordering process was easy, photos are great quality.

Report a concern   June 21, 2025 — Rated 8 out of 10 by D.R. Graduation Foto
What could we do to improve?

I’m thankful that there was a picture of my son getting his diploma, but surprised at how many kids were missing photos. I feel like the ceremony was too rushed for the photographers to capture everyone.


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