Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4047 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 20, 2025 — Rated 6 out of 10 by S.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

So disappointed that the “audience” is the background of the photo. I don’t understand how a wall or plain back drop could not have been used

Report a concern   June 20, 2025 — Rated 9 out of 10 by D.L. Graduation Foto
What do you like about our products and services?

Ease of use
Quick

Report a concern   June 20, 2025 — Rated 4 out of 10 by B.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

$75 for one picture is absolutely ridiculous. So over priced that I can’t and won’t buy any other ones but needed at least one for the picture frame. Charging this much for one pic that you download yourself and have to print it out is so outrageous that I will never use you in the future and will tell others about you.

Report a concern   June 20, 2025 — Rated 5 out of 10 by R.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Lower the prices, if you can…. Why is it so expensive. Other than that the photos were nice

Report a concern   June 20, 2025 — Rated 10 out of 10 by D.S. Graduation Foto
What do you like about our products and services?

It was a quality photo and the instructions to download were easy to follow. Thank you

Report a concern   June 20, 2025 — Rated 0 out of 10 by K.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Graduation Foto is a complete rip off. The amount of money being charged for pictures is unreal, especially when people spend so much for Senior year as it is.

Report a concern   June 20, 2025 — Rated 8 out of 10 by K.N. Graduation Foto
What could we do to improve?

Lower shipping fees

Report a concern   June 20, 2025 — Rated 3 out of 10 by N.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

The price for pictures is WAY too high. Had it not been for special circumstances around the pictures I ordered, I would never have considered ordering them.

Report a concern   June 20, 2025 — Rated 3 out of 10 by T.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

The kids really wasn't ready to take graduation pictures.On graduation day, they shouldn't knew ahead of time and I am not happy with the selection. Of the picture . Is there any chance that he can?I have a redo

Report a concern   June 20, 2025 — Rated 10 out of 10 by H.B. Graduation Foto
What do you like about our products and services?

Good customer service..

Report a concern   June 20, 2025 — Rated 7 out of 10 by M.D. Graduation Foto
What could we do to improve?

There were a large variety of photos, but I would have loved more candids from before and after the ceremony. I was VERY disappointed that there was a glare off the diploma folder in most of the photos of my graduate. It would seem like more experienced photographers could have avoided this. It ruined the photos.

Report a concern   June 20, 2025 — Rated 10 out of 10 by N.T. Graduation Foto
What do you like about our products and services?

I was able to find just what I wanted without necessarily going a big package.

Report a concern   June 20, 2025 — Rated 10 out of 10 by S.B. Graduation Foto
What do you like about our products and services?

The photos were very easy to order and looked very good.

Report a concern   June 20, 2025 — Rated 4 out of 10 by C.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered 2 different 8x10's and the quality of the print is terrible. One photo is so hazy and blurred, I refuse to display it. They did NOT look like that on the website for ordering. I don't know what you can do honestly to make it right beyond a refund.

Report a concern   June 20, 2025 — Rated 10 out of 10 by P.L. Graduation Foto
What do you like about our products and services?

The photo quality was really nice. The photographer did a good job too.

Report a concern   June 20, 2025 — Rated 9 out of 10 by A.K. Graduation Foto
What do you like about our products and services?

Quality of the photography

Report a concern   June 20, 2025 — Rated 9 out of 10 by L.G. Graduation Foto
What do you like about our products and services?

Several different options

Report a concern   June 20, 2025 — Rated 8 out of 10 by L.P. Graduation Foto
What could we do to improve?

I would've liked to have seen a picture of our daughter on stage receiving her diploma.

Report a concern   June 20, 2025 — Rated 7 out of 10 by K.L. Graduation Foto
What could we do to improve?

Prices are way too high.

Report a concern   June 20, 2025 — Rated 0 out of 10 by J.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

The quality of images does not meet the high price that has to be paid. As a photographer myself, I am qualified to make this judgment. There was one, decent photo of the bunch, and to order the image, I had to choose two others.

Report a concern   June 20, 2025 — Rated 5 out of 10 by S.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Poor quality photo and way too expensive!

Report a concern   June 20, 2025 — Rated 10 out of 10 by T.N. Graduation Foto
What do you like about our products and services?

The pictures looked amazing. You captured a moment we can cherish forever.

Report a concern   June 20, 2025 — Rated 6 out of 10 by S.N. Graduation Foto
How did we disappoint you and what can we do to make things right?

Overly expensive

Report a concern   June 20, 2025 — Rated 3 out of 10 by R.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

There is a Glare on my sons glasses, we can't even see his eyes

Report a concern   June 20, 2025 — Rated 4 out of 10 by W.J.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

I have only received half my order.

Report a concern   June 20, 2025 — Rated 4 out of 10 by H.Y. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered a photo with edited and received the photo without any edits done. Been waiting on the corrected photo and refund for almost a week and no follow up with the status.

Report a concern   June 20, 2025 — Rated 8 out of 10 by A.T. Graduation Foto
What could we do to improve?

The photos themselves were find and arrived quickly. The poses weren't all that good. The students didn't have time to set themselves and relax.

Report a concern   June 20, 2025 — Rated 8 out of 10 by K.S. Graduation Foto
What could we do to improve?

Lower prices a tad so this is more affordable for the average person. Make sure student is centered in the photograph. For that amount of money it should be pretty perfect,

Report a concern   June 20, 2025 — Rated 7 out of 10 by B.A. Graduation Foto
What could we do to improve?

Make sure stole is facing the camera and that diploma is right side up. I know there are a lot of students to photograph but still! A friend of my daughter went down the wrong stairs and nobody stopped her! Really??????

Report a concern   June 20, 2025 — Rated 5 out of 10 by A.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photos were far too expensive! I would like to have seen more affordable packages.


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