based on 4178 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clear photo, fast delivery
Clear photos, many more options than previous years.
I would like a 4x6 option
Received in a timely manner.
My son’s picture did not have any background options with it at all. There was no way that I could see that I could request a background change. So the picture I have of my son has some kid in the background. Everyone else that I know got options for different backgrounds.
beautiful pictures
The cost was rediculous high for the minimal amount of pictures I ordered
Easy to sign up. Photos are amazing and proofs/prints are received VERY fast. Thank you!
The picture quality is not professional looking for the cost paid.
Pictures came in email quickly
I felt the like prices were pretty expensive.
Rate is too high compared to the photo quality.
I thought the photos were good.
I feel like the packages were a little pricey.
Well I am not sure if there is anything really you could have done. The photos taken are what you have to deal with. The photos were not the best quality.
So expensive. Too expensive. Crazy expensive. Did I still make a purchase? Yes, I had to. No other choice. Wish they'd let us take our own pics.
Would have liked a picture of student shaking Principles hand instead of person son doesn’t known even though she’s on the school board.
Would have liked to had option of ordering all pictures as 4x6 as a memory.
Would have wanted photographer to paid more attention to facial expression, hand & certificate payment in photo
Reasonably priced, and delivery time acceptable.
Photos were good clearance plenty to choose from
The cost for an 8th grade graduation was a bit excessive
I loved the quick turnaround of my picture being delivered
I keep getting these surveys and my package shipped but it hasn't arrived and I gave no way to track the package
Link needs to be made available longer than a few weeks, I may want to order other items
Check your orders a little more carefully. I ordered a picture with the sepia, but got a regular color photo. The quality is really good, but the order was incorrect. Other than that, I am very satisfied.
Cost of digital prints is a lot for a family these days. I could see if I had you for my own personal pictures to be taken paying a lot. But this was a group event. I feel like more families would purchase pictures if the cost was less.
I am disappointed in the professionalism of one of the photographers, I saw them joking around and taking photos with specific students. I feel this limited the quality shots for all students. Especially during the ceremony. Nothing will improve the experience as this is a once in a lifetime event.
The photos were beautiful!
Beautiful pictures, many purchase options, very fast service in ordering and receiving
rapid service and photos arrived without a single mark on picture or envelope...a miracle from Canada Post
Thank you so much
Dr R ONeil l McNeil
My frame was broken upon arrival. I would like to return it.