based on 4047 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The photos were just ok, positioning of the photo was ok. Seemed to be rushed when taken.
Would have liked to see mor options for backgrounds and possibly to edit out some things other than a blemish, etc.
All photo services are expensive lately, I like the quality of the pictures but always cringe at the total cost, no exception here
Pictures were beautiful, but very expensive.
Captured the moment well
Please don't send so many texts and emails.
Quality, friendly staff, I liked the photo ops with family after the program.
Easy process
Too many emails, mail, and texts about buying photos even after I bought photos.
Cost was very expensive, may be standard, but I should not have to spend that much just to get a few photos of my graduate. Crossing stage and receiving diploma were terrible so I was only able to get cap and gown since I did not want to waste money I don't have on a terrible picture.
I really appreciated the candid photos taken by the roaming photographer, especially ones of full families. That was fantastic! In terms of improvement, the photos of the individual graduates at the graduation ceremony seemed awkward on the green-screen type backgrounds showing other campus sites. Having a professional photograph of each graduate at the ceremony is fantastic for families, and I'd continue that--but I'd suggest just keeping whatever background was truly behind them in the moment.
Thanks again for offering this service. We gained a family photo at the graduation site that we otherwise would not have been able to have.
Bad quality and extremely expensive! Sorry we could get it anywhere else better quality and price. Very disappointed
I loved the collage I ordered, and that it was sent to me already framed. That said, my sister ordered one of the same photos, and all the blemishes, lighting issues were obvious. The photo had obviously not been edited at all. Some areas were much brighter than others; my daughter's hand, holding her diploma, was two different shades, etc.
Upon further examination of my photo in the collage, it is the same poor quality print; just not as obvious since the photo is smaller.
You should be refunding my sister's purchase. It is truly awful.
The only reason I gave you a 6 instead of a 0 is because I was happy enough with the collage.
Timely, quick turnaround
Pics were poor quality. Pictures on my phone turned out better
Half the photos were super casual, like just anybody could have taken. One was out of focus. All were extremely expensive. For the money, I would have expected cleaner shots.
Most of the images of the student were where the student was cut off, and someone else was more visible.
Easy of ordering and fast deivery
The photos are good quality, but way way wayyyy too expensive. I think the prices just discourage people from buying them, on top of the shipping fees too.
I got one very nice photo of my daughter with her diploma and delivery was very quick. But her photos were under a different student's name so I had to look through them to find my daughter's. I'm assuming the other student's photos were listed under my daughter's name
The color was not good. You have an entire football field to position he students and ou always make sure to have some eye sore behind the student in these photos like Football equipment or a trash can.
Great customer service
I was taking photos of the event along with the professional photographers. I have been shooting GPN sports and student events unofficially for four years. If you ever need able bodied crew with a good eye and an amazing camera give me a shout! Name removed Phone number removed Email address removed
Excellent clarity and quality. I received my photos quite quickly! It was easy to navigate and order my photos as well.
The photos of my grad with the crowd/seats were not worth purchasing as her fave was partially blocked. Most photos were not centered and needed editing. One photo I purchased was fuzzy/not clear or focused.
while I was happy with the graduation photo of him holding diploma, I ordered the photos of my senior accepting diploma shaking hands and the one you sent was very dark and we can't see his face. I need to reach out to see if your company can correct it
Many of the shots are of my child in the background of someone else's shots
There was only 1 good photo of my kid, the rest were not something I would ever pay for. The price for a jpeg image that has not been touched up is very expensive. The only positive thing is the ease of ordering

I would’ve appreciated a less expensive option, smaller prints like a 4x6. $60 for 3 prints is kind of crazy.