based on 4047 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Graduation pictures were clear and my daughter looked like herself. Very good, nice pictures.
I loved the actual photo of my son. However, the hallway photos I wish we were able to edit to blur the people in the background that were not in our family. I was willing to do all my own editing, however, this particular option was not available. Over all I am happy with the photos I would not otherwise have, so thank you.
The pictures were blurry . Not worth the money very disappointed
Everything was great!
Still have not received my downloads
Pictures looked really good fast and friendly service and received fast
The was only 1 photo of the ones taken that was in focus. Most of the pictures did not show his face at all.
I paid for electronic photos that I have still have not received. Please send these photos to Email address removed Please also call me at Phone number removed as there is no contact number to call you.
The photo is right at the top of the cap and barely fits the words at the bottom of the photo. I had to print it twice and will need some sort of floating frame because any sort of frame will cover the words at the bottom and the cap.
Don't charge so much for your photos. I have a friend that her son attends a different school and they were able to get there grad photos for free.
Great live shots from the graduation that we are unable to take. Good quality and quick service
The website was glitchy, confusing and the photos were so pricy. I wish if you bought a printed copy that it included a digital download because then you have to pay for the exact same edits twice.
Make your website better for access on phones. Difficult to select photos.
I guess I thought I would have a few more photos and that there would be one large photo; however, perhaps that is my fault.
The pictures so way too expensive for what they are. We already pay enough money to go to school and then to pay that kind of money for a photo is crazy.
Prices were outrageous for .50 prints at Walgreen. Not quality at all.
Regret buying them. Then suddenly after purchase, the discount emails started rolling in. Insulting.
The pictures were great. The price is outrageous.
I'm not sure I never had to order graduation pictures before.
Worst Company Ever, Made My Purchase From Them The Day My Son Graduated, Selecting The Photos That I Wanted To Purchase. Photos I Could Have Taken Myself. Over Paid For Those Photos (That's My Personal Opinion)That Same Day As Well. I Have Yet To Receive Anything From Them. But Yet They Want A Review Right Way. Thank You For Nothing, Other Then Tapping Into My Bank Account.
Great picture. Great service!
I was happy with my choices.
I don’t know if it was me out your site, but I had to place two separate orders for the formal pics and the graduation day pics. I would think we could just put in our students name and get access to all pics. I ended up placing 4 orders for 2 kids pics. Kind of a pain!! Plus, shipping x 4.
The quality of the photos was great, however the purchasing experience was not. The bundling and digital purchasing options should be a better experience.
The digital purchase should include all shots in a bundle.
The bundling should allow for multiple shots.
The pricing and inability to have a comprehensive digital collection of our grads (we had two) prevented us from purchasing additional photos.
Did not offer same products as 2 years ago and would have liked to have matching frames for both of my girls.
My pictures order were very clear and arrived in a timely manner.
Didn’t think picture was of the highest quality
First off the picture of my student getting handed her diploma just showed the side of her face and the superintendent was turned away. Usually the photographer stands where you can see the student get handed the diploma like I've seen with other schools. Second, tho the weather was glum, the pic of her holding her diploma turned out ok but was kind of dark. Pics of her walking were ok, but none were of her alone.
Photos were very dark and some kids don’t even have time to get ready for their pictures and it’s already snapped. I understand it’s a lot of students to get thru but this is a once in life time moment for them, so it shouldn’t be that rushed!
Our school has used the same company for 2 of my seniors. Both times we were disappointed. The first one was because of price. They were good photos, but not affordable. The most recent senior you did was very disappointing. The photos were awful and over priced. I ordered what looked decent and that I could crop and use. 90% of all the upclose photos were never of his face. The photo was focused on another kid with my son in the background or faced away.