based on 4178 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was disappointed that the prints I received looked darker than the proofs.
I still have not received my photos
I was not disappointed with the photo itself but more the prices. $50+/- for a digital download is way too much. The prices in general were just a little more than what was expected.
I'm still trying to get my digital download. customer service was not much help. Still down have the download after a pricey picture package.
Great pictures. Easy to order.
picture taken at graduation with him receiving his diploma was not the best - maybe a better angle and closer shot
FAST DELIVERY
EASY TO ORDER
I really enjoyed the close up pictures. I'd wished there were more "in the crowd" type photos of the graduates (my daughter was with the Broad students). I saw many photographers on the floor, but didn't know if they were all your photographers?
I really enjoy the 2 shots I received. Thank you.
Pictures were good, but very expensive, in my opinion! Over $50 for one digital image seems outrageous, but you've got us over a barrel. If we want to remember that moment, this is the only option.
The process was quick and easy. We had grad photos within days of graduation. Ordering was simple and delivery was quick!
The pictures were few and mostly bad shots taken quickly with others who I did not even know from school. The ones that were "usable" still looked quite bad. I only ended up ordering 3 of them and I gave them to my parents so no one else would see them.
The quality of pictures was too bad , the background was too dark also my face it was one of the worst photos I had. I had to throw them in the garbage and you should either send me new good quality photos or return my money for the 2 orders. I'm really disappointed you ruined my graduation photos.
They did a nice job!
Same picture just different backgrounds. My son did a forced smile and it is in every picture 😢
Pictures were great
So glad these photos were taken of our son and special moments were captured. The photos ordered came out great and received on a timely manner.
Quality content, received the photos both in a timely manner quickly with accuracy.
The prices were high.
Subjects are understandably distracted during the commencement, and time is very limited to get a picture of them. Perhaps multiple exposures in rapid succession would yield a better result?
Good quality. User friendly site.
Too expensive and the quality is just so so for the money
The pictures were OK I didn’t feel it was necessary to pay extra to have the picture retouched the original once I received it was blurry. My iPhone takes better pictures.
Great!
Her face is so shiny and did not appear that way on the screen at all when I was ordering. It’s so bad I will not use these pics in a frame or display. Her face is not shiny at all in any of the pictures I took of her so I think it may have been your lighting.
The photo receiving there diploma on stage should of been looking at you for photo disappointing that it wasn’t a better staged photo
I received in a timely manner. The pictures were fantastic.
Timely and well wrapped!
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I love the fact you can buy the proofs and make what ever size I want.
I thought the photos we purchased were a little on the dark side, so I was disappointed when I opened the envelope. I love both the photos, just the exposure was off and I felt for that price point it should have been better.
The delivery was fast and efficient. The shots themselves were great. Just poor exposure.