based on 5043 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Incessant emails and marketing. Sub-par photos that you can't tell are sub-par until buying them because they were obscured in the preview thumbnails.
Nice photos
Good photo shots
Very good quality
I have not received my key chain
I love that not only does the company respond quickly but also actually resolves issues timely. I appreciate your service! Thank you!
The frame is broken in one corner during shipping.
I like that I was able to still order after 4 years. Also the pictures turn out good
I was offered an discount but wasn't given it when I clicked the link. I feel like I was scammed.
Great keepsakes! I wasn’t able to get a good graduation picture. Thank you!
Fast service and variety of pictures to choose from ..even if they didn’t all have my son in them. I love the closeups during the ceremony.
Your shipping is horrible! My order shipped November 22nd and it is now December 7 th and still NO order received. USPS has had 13 delivery days since my order shipped!
Very expensive ☹️
Both plaques were very expensive, I did not expect to have to assemble it myself.
Good quality, photos remain available :)
Still waiting for the rest of my order. I got the photos but still have not received the photo magnet.
I received excellent customer service when I requested photos from 2015. Communication was clear and polite and the process was made as painless as possible for me from the start.
We haven’t received our order and it’s been 6 weeks.
Nice pics
Pics were horrible and very low quality. Not satisfied at all and I regret my purchase as well as not having my own photographer on hand. Lesson learned two times over.
Very nice to still have photos on file from 2015 and sent to me quickly and reasonable price! Also, took great photos. Thank you!
Fast shipping
You took clear, nice pics
the way you posed her she loved.
She cried when she seen the pics because she liked them so much.
Fast service
I am so glad that you found Ashley‘s photo and I was able to order it though. I still do not have it so I am sad.
It was easy to reorder once I had the PIN.
Well, I am still waiting for one of the items I ordered, the magnet. Not sure if I will ever receive it
HIGH QUALITY BEAUTIFUL PRODUCTS!
The pictures came out, different
One was washed out that was in glass frame
The wood framed one was dark
eventually resolved but was disappointed with initial delivery of my photos. they were only put in a paper envelope, so arrived bent and wet. very sloppy. finally did get the photos properly packaged